A healthcare CIO’s role can demand such an intense focus on technology that IT leaders may struggle to find natural opportunities to engage with their C-suite peers in non-technical conversations. To bridge the gap, healthcare CIOs can answer five fundamental questions to better align their programs with organizational strategic goals and guide IT services to their full potential:
- Whom do we serve?
- What services do we provide?
- How do we know we are doing a great job?
- How do we provide the services?
- How do we organize?