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The Secret to Patient Compliance: An Application of The Four Tendencies Framework

Every day, healthcare professionals face the challenge of determining how to get patients to make good healthcare decisions and follow recommendations. The Four Tendencies framework, developed by The New York Times bestselling author Gretchen Rubin, can make this task easier and improve patient compliance by revealing how each person responds to expectations. By asking this question, healthcare practitioners can gain exciting insights into how patients respond to expectations to in order to help them achieve their goals. This report covers the following:

  1. An overview of each of the Four Tendencies.
  2. An understanding of how these tendencies can affect behavior in a healthcare setting.
  3. Practical tips for working with patients and colleagues that fall into different tendencies.

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Meaningful Machine Learning Visualizations for Clinical Users: A Framework

Health systems can leverage the predictive potential of machine learning to improve outcomes, lower costs, and save lives. Machine learning, however, doesn’t inherently produce insights that are actionable in the clinical setting, and frontline clinicians need information that’s accessible and meaningful at the point of care. Thoughtfully designed visualizations of machine learning insights are a powerful way to give clinical users the information they need, when and how they need it, to support informed decision making. A design framework for machine learning visualizations addresses three key questions about who will use the decision-support insights and how:

  1. People: who are the targeted users?
  2. Context: in what context or environment do they work?
  3. Activities: what activities do they perform?

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Lean Healthcare: 6 Methodologies for Improvement from Dr. Brent James

The survival of healthcare organizations depends on applying lean principles. Organizations that adopt lean principles can reduce waste while improving the quality of care. By applying stringent clinical data measurement approaches to routine care delivery, healthcare systems identify best practice protocols and incorporate those into the clinical workflow. Data from these best practices are applied through continuous-learning loop that enables teams across the organization to update and improve protocols–ultimately reducing waste, lowering costs, and improving access to care. This executive report based on a presentation by Dr. Brent James at a regional medical center, covers the following:

  1. How lean healthcare principles can help improve the quality of care.
  2. The steps healthcare organizations need to take to create a continuous-learning loop.
  3. How a lean approach creates financial leverage by eliminating waste and improving net operating margins and ROI.

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Healthcare Safety Culture: A Seven-Step Success Framework

Preventable patient harm costs healthcare billions annually, making strategies to improve patient safety an imperative for health systems. To improve patient safety, organizations must establish a safety culture that prioritizes safety throughout the system, supports blame-free reporting of safety events, and ensures that healthcare IT solutions functions and accessibility align with safety goals. A sociotechnical framework gives health systems a seven-part roadmap to improving patient safety culture:

  1. Leverages qualitative and quantitative data.
  2. Doesn’t rely on HIMSS stage levels to tell the complete safety picture.
  3. Gives frontline clinicians a voice in decision making.
  4. Makes IT solutions accessible to non-technical users.
  5. Encourages frontline clinicians to report safety and quality issues.
  6. Treats a safety issue in one area as a potential systemwide risk.
  7. Performs thorough due diligence before taking safety IT solutions live.

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Unleashing Patient’s Power in Improving Health and Care

We know that patient engagement has a powerful effect on outcomes, but we haven’t yet truly harnessed patient’s power. Maureen Bisognano, former president and CEO of the Institute for Healthcare Improvement (IHI) discusses the effect of patient engagement across the IHI Triple Aim: improving the experience of patient care, improving the health of populations, and lowering costs. She shares examples of how increased patient engagement can help improve healthcare outcomes and deliver a better care experience while reducing costs. Such examples from her experience in the field include how lessons from the “flipped classroom” can be translated to healthcare, how technology can improve patient accountability and decision making, and other impactful stories.

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Infographic: Statistics from the 2018 Healthcare Analytics Summit

The 2018 Healthcare Analytics Summit statistics are on display in this fun infographic. A few of those statistics show our commitment to put on an educational, valuable summit:

  • 1300 attendees from 419 organizations
  • 97% overall satisfaction rating
  • 98% likely to recommend to a friend

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Six Steps to Managing an Infection Control Breach

Despite widespread efforts to improve patient safety, infection control breaches still happen at an alarming rate. In order to improve patient safety and prevent infections, healthcare organizations need to have infection control procedures in place and regularly assess protocols and adherence to these policies. In the case of an infection control breach, organizations need to be prepared to act quickly and follow a six-step evaluation procedure outlined by the CDC:

  1. Identify the infection control breach.
  2. Gather additional data.
  3. Notify and involve key stakeholders.
  4. Perform a qualitative assessment.
  5. Make decisions about patient notification and testing.
  6. Handle communications and logistical issues.

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Clinical Data Management: 3 Improvement Strategies

Most health systems suffer from data clutter and efficiency problems. As a result, analysts spend most of their time searching for data, not performing high value work.  There are three steps that can help you address your data management issues: 1) find all your dispersed analysts in the organization, 2) assess your analytics risks and challenges, 3) champion the creation of an EDW as the foundation for clinical data management.

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Why Patient-Reported Outcomes Are the Future of Healthcare—and the Key to Ruth’s Independence

Patient-reported outcomes (PROs), defined as “any report of the status of a patient’s health condition that comes directly from the patient, without interpretation of the patient’s response by a clinician or anyone else,” are the future of healthcare. In addition to helping people like 80-year-old-Ruth continue to live interpedently, PROs—interchangeable with the term patient-generated health data (PGHD)—have several benefits:

  1. Effectively supplement existing clinical data, filling in gaps in information and providing a more comprehensive picture of ongoing patient health.
  2. Provide important information about how patients are doing between medical visits.
  3. Gather information on an ongoing basis—rather than just one point in time—and provide information relevant to preventive and chronic care management.
The new technologies that enable PROs and PGHD (e.g., sensors that detect whether Ruth takes food out of her refrigerator on a regular basis), generate important data outside of patients’ traditional care environments, sharing it with care teams to expand the depth, breadth, and continuity of information available to improve healthcare and outcomes.

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The 2018 Healthcare Analytics Summit: Thursday Recap

In the final day of the 2018 Healthcare Analytics Summit in Salt Lake City, we were treated a continuation of the highest-rated keynote lineup in the event’s 5-year history. Dr. Penny Wheeler shared some important tips about improvement. Three digital innovators showed mind-blowing technology and approaches that will forever change healthcare, and Kim Goodsell showed us all why she’s the only the first of her kind—the data-empowered, genomified patient of the future.

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