Alejo is a User Experience Design professional with over 16 years of experience ensuring software is both usable and useful for end-users. He solves complex problems in Healthcare through Design and believes that great Design (that is grounded in human factors and human-centered research)can improve the state of Healthcare IT. His focus has been turning complex workflows into easy-to-use web & mobile applications that help people get their job done in an efficient and safe way. Alejo earned a BBA with a focus in Information Systems from George Washington University and an M.S. in Information Systems Technology from George Washington University. He is also a Certified Usability Analyst through Human Factors International.