Leadership, Culture, Governance

Three Must-Haves for Generating Innovation in Healthcare IT

What most often restricts IT innovation at a healthcare organization? It's not limitations of the tools for innovation (the data infrastructure) or the workforce, but the organizational culture of the health system. A culture that's too focused on past failed initiatives and their consequences won't identify opportunities that lead to new ideas. They likely have the right parts for a great idea, but aren't enabling those parts for innovation. Organizations can build and environment that fosters innovation in healthcare IT by operating with three principles:

  1. Give teams the freedom to fail.
  2. Remember the adjacent possible.
  3. Leverage organizational networks.

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Governance in Healthcare: Leadership for Successful Improvement

Successful outcomes improvement in healthcare requires strong leadership to make decisions, allocate resources, and prioritize initiatives. For improvement to succeed and endure, health systems can’t leave any part of leadership to chance. Instead, effective governance requires thoughtful, deliberate development. Otherwise, improvement initiatives stall or fail to launch, as stakeholders debate goals and strategies. To succeed, governance structure must be solid enough to withstand any challenges to improvement initiatives—from resource constraints to skeptics. Effective governance in healthcare operates with four guiding principles:

  1. Engage the right stakeholders.
  2. Establish a shared understanding of objectives.
  3. Align incentives and rules of engagement.
  4. Practice disciplined prioritization.

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Build a Mission-Driven Culture in Healthcare

A mission-driven culture is a must-have in today’s rapidly changing healthcare environment. Culture is a vital component of a successful organization, as it builds an engaged and committed workforce that’s capable of adapting to shifting demands. Four principles form the basis of a mission-driven culture:

  1. Engage life-long learners and great listeners.
  2. Assume positive intent.
  3. Avoid entitlement.
  4. Aim for long-term commitment.

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Employee Wellness: A Combination of Personal Accountability and Corporate Responsibility

A strong employee wellness program is the first step to encouraging better health and creating meaningful, positive change in the lives of employees and their families. A well-designed healthcare insurance plan, a comprehensive wellness program, and creating a culture of personal accountability for wellness can optimize healthcare spending and improve employee health. It can also bolster the understanding and shared accountability for healthcare costs between the employees and the company.

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A Data-Driven Culture: Making Data a Part of Everyday Decision Making

Healthcare organizations are establishing data-driven improvement processes to improve the quality of care at a lower cost. Implementing an analytics infrastructure, clinical content, and deployment processes required to achieve success can be a challenge. Surprisingly, building the technology infrastructure is the relatively easy part. Ensuring clinicians are utilizing the data in every day decision making and creating a data-driven culture is more difficult. Senior leadership engagement is crucial, driving the organization to undergo a purposeful change, and making analytics and improvement everyone’s responsibility.

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