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Michael Millenson

Senior Advisor, Health Catalyst

Michael L. Millenson is an internationally recognized expert on making health care better, safer and more patient-centered and is a consultant to Health Catalyst. The author of the critically acclaimed book, Demanding Medical Excellence: Doctors and Accountability in the Information Age, Michael is president of Health Quality Advisors LLC and an adjunct associate professor of medicine at Northwestern University’s Feinberg School of Medicine.

As a consultant, Michael has worked with a broad range of industry clients, focusing on strategic planning and product development. In the policy arena, he has testified before Congress and the Federal Trade Commission and co-authored policy papers for the Urban Institute and other organizations. In addition, Michael co-authored a case study for the Harvard Business School, and he has written for publications ranging from the British Medical Journal and Health Affairs to The Washington Post and Medium. Michael’s research includes examining direct-to-consumer digital diagnostics, innovations in patient-centered care, and the barriers to adoption of patient safety practices.

Prior to starting his own firm, Millenson was a principal in the health-care practice of a major human resources consulting firm. Before that, he was a health care reporter for the Chicago Tribune, where he was nominated three times for a Pulitzer Prize. A sought-after speaker, Michael has keynoted numerous meetings and guest-lectured at medical centers. He has also served as a faculty member for the International Society for Quality in Health Care, the Institute for Healthcare Improvement and the MATTER health care incubator. National Public Radio called Michael “in the vanguard of the movement” to measure and improve medicine, and he has been quoted or had his work cited by the New York Times, Washington Post, Kaiser Health News and many other publications. A former board member of the American Medical Group Foundation and the Society for Participatory Medicine, Michael currently serves on the boards of Project Patient Care and the Optimal Cancer Care Alliance.

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Out of Control: The Challenge of Healthcare’s New Roles, Rules and Relationships

As information once held closely by providers becomes available to health plans, employers and consumers, old hierarchies are disintegrating. “The democratization of healthcare,” as the National Academy of Medicine has labeled it, brings with it new roles and rules that challenge health systems to successfully combine high-tech analytics with sophisticated high-touch outreach.

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