Engaging patients and clinicians.
Engaging patients isn’t easy; it requires creativity and communication strategies that work (not difficult-to-use patient portals that patients dread using).
Complex (but important) patients.
Effective care management desperately depends on access to disparate data, from within and outside health system walls. And when it comes to your most complex patients, data is even more complicated. We know how hard it is to turn that volume into value.
Care management is one of the many pillars of an effective population health strategy. We know it’s challenging to parse out the ROI effect of care management alone.
Prolonged time to ROI.
Care management improves patient care and experience upfront, but we understand it takes time to demonstrate ROI.