Charlie for Refill Management Benefits and Features
Save provider time—and reduce provider burnout.
Reduce the number of renewal requests needing provider review by up to 60 percent and promote safe delegation of requests from providers to staff.
Automate documentation in the EHR.
Review each request against the appropriate protocol and review recommendations right in the EHR workflow so staff completing the request immediately know if the renewal meets protocol criteria, has care gaps, requires provider approval, is a duplicate, or has errors.
Increase quality through standardization.
Provide over 1,000 evidence-based, customizable prescription renewal protocols, which enables consistent care delivery across a health system and positively impacts quality measures.
Proactively identify care gaps and increase revenue.
Reference evidence-based protocols and identify outstanding care gaps (e.g., missing labs) for a patient’s active medications at the time of any prescription renewal and rely on EHR alerts to close gaps in care.