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AI-Powered Benchmarking Transforms Data into Insight, Improving Organizational Effectiveness

Healthcare organizations have a vast amount of data available. Data need to be converted into better decisions regarding organizational focus, resource allocation, and setting and driving toward appropriate targets to optimize performance. Beyond significant data integration and transformation, optimal leadership decisions require a broad perspective and cutting-edge analytics.

Previously, INTEGRIS Health had high volumes of data but lacked the insight it wanted to drive performance. By leveraging a robust analytics platform, INTEGRIS Health now has more comprehensive and better-integrated data coupled with the cutting-edge analytics it needs to make critical leadership decisions and drive daily performance.

Featured Outcomes

  • Leveraging Touchstone®, INTEGRIS Health has a deep understanding of its performance and a unified vision of quality, enabling the organization to focus on opportunities to improve outcomes and organizational performance. Rather than reacting to delayed performance data, the organization is proactively pursuing improvement.
  • Data are refreshed 50x faster than what INTEGRIS Health had before and the benchmarks themselves are both more adaptive and detailed.
  • The organization has saved $500K annually by sunsetting a third-party benchmarking tool.

COVID-19 Capacity Planning Tool Provides Advanced Analytics and Improved Operational Effectiveness

COVID-19 is causing many hospitals and health systems to face resource and capacity restrictions, making the accurate estimation of COVID-19 requirements crucial. Carle Health System needed the ability to anticipate the impact COVID-19 would have on its organization and community. After analyzing national COVID-19 capacity planning resources, Carle chose a model that was customized for its organization. Carle leveraged its analytics platform and data science tools, using local data and infection rates to forecast the impact of COVID-19 locally. The organization now has critical insight into when surges will occur and can determine if it has enough available resources.

Featured Outcomes

  • Carle has embraced data science by implementing and integrating a COVID-19 capacity planning tool into daily operations in less than two months.
  • The organization is using advanced analytics for its capacity planning efforts and to support its leadership team in making timely decisions, improving the effectiveness of COVID-19 planning and response.

Improving Population Health: Rapid Identification of Patients at Highest Risk of COVID-19

agilon health immediately understood the sizeable risk COVID-19 presented its members. The organization leveraged data and analytics to quickly develop a COVID-19 mortality risk model. agilon health distributed the risk data to its market partners for outreach, improving the ability of its partners to intervene to improve individual and population health.

Featured Outcomes

  • Deployed a COVID-19 risk model in just a few days, assigning risk scores to 125,000 members.
  • Within weeks, teams in each market connected with more than 50 percent of the patients at highest risk for COVID-19.
  • At one partner location, telehealth now comprises nearly 70 percent of visits. The partner went from zero telehealth visits in the first 11 weeks of 2020, to more than 2,200 telehealth visits in weeks 12 and 13.

Virtual Visits and Analytics Enable Continued Delivery of Ambulatory Services During COVID-19 Pandemic

With the emergence of COVID-19, Texas Children’s Hospital was challenged to make data-informed decisions that would allow it to continue offering critically needed healthcare services, while ensuring the safety of its patients, staff, and providers. Texas Children’s dramatically expanded telehealth capacity, converting most in-person primary, specialty, and mental healthcare visits to a phone or video appointment to better meet patient needs. The organization leveraged the Health Catalyst® Data Operating System (DOS™) platform and a virtual health platform to visualize, monitor, and manage the conversion to virtual health, in addition to managing in-person visit volume—enabling the effective management of outpatient capacity, utilization, and financial performance.

Featured Outcomes

  • Nearly 70X increase in the number of telehealth visits—in just two weeks. Approximately 11,000 weekly virtual health visits.
  • 64 specialties providing virtual health visits—nearly 2,000 providers have completed a virtual health appointment.
  • Successfully maintained pre-COVID-19 visit volumes.

Responding and Recovering in Clinic Operations with Advanced Analytics

Acuitas Health was challenged to assist the providers it supports in rapidly modifying clinic operations to address COVID-19. Leveraging the Health Catalyst® Data Operating System (DOS™) platform, Acuitas Health is able to aggregate and visualize new data, supporting its clients in quickly transitioning to telehealth, and monitoring and managing the impact of canceled appointments on operational and financial performance.

Featured Outcomes

  • In just one week, deployed integrated dashboards for managing clinic capacity, visit volume, COVID-19 mobile appointments, and telehealth appointments.
  • Supported the shift of telehealth from a supplement to a primary modality, allowing its customers to lay the foundation for more comprehensive and available virtual care.
  • Provided the data and analytics critical for both the ongoing management of the clinical realities of the COVID-19 pandemic, and business redesign to drive financial recovery.
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