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Results

The Analytics Emergency: Rapid Deployment of Real-Time Analytics, Enabled Incident Command

The COVID-19 pandemic pushed healthcare to rely on data and analytics for decision making and illustrated the criticality of accurate, real-time data and analytics. Despite having ample patient data available for direct patient care, Albany Med’s analytics platform had a two-day lag for much of the data. The organization quickly recognized that rapid access to COVID-19 analytics was essential and that it was vital for leaders to have real-time access to data for decision making during the COVID-19 crisis.

Featured Outcomes

  • In less than 16 hours, deployed integrated, real-time dashboards for monitoring all COVID-19 activity, including patient testing and activity, care requirements, and supply utilization.
  • 99.8 percent relative reduction in processing time, providing incident command the critical data required to drive informed decision making.
  • Thousands of patients tested for COVID-19.
  • Integrated workforce and COVID-19 data for more than 13,000 employees, volunteers, and contractors.

Ambulatory Analytics Optimize Practice Management

The ambulatory practice data for Community Health Network (CHNw) were located throughout various systems, leading to unproductive operations, slow reporting, and insufficient actionable information. CHNw leveraged its analytics platform to integrate the data and provide the ambulatory analytics required for effective practice management. The organization can quickly and efficiently visualize key performance indicators, including ambulatory income statements, productivity, access measures, costing, revenue cycle performance, and payer contracting data.

Featured Outcomes

  • $15.2M in ambulatory outpatient revenue retained by rapidly shifting to telehealth.
  • $208K in annual savings, the result of eliminating the manual labor hours required to generate actionable reports.

Comprehensive Heart Failure Improvements Lead to Reduced Readmissions, Mortality, and Costs

Despite having an in-depth, individualized heart failure (HF) program, Billings Clinic’s 30-day readmission rate was higher than desired and negatively impacted the costs of care. The organization leveraged comprehensive data and analytics to create an analytical approach for evaluating and caring for patients with HF, successfully enhancing HF care and improving clinical outcomes.

Featured Outcomes

  • 18.6 percent relative reduction in the HF 30-day readmission rate in one year—with the current readmission rate 13.6 percent lower than the national average.
  • 10.9 percent relative reduction in the cost of care for patients with HF.
  • 37.3 percent relative reduction in the hospital mortality rate for patients with HF.
  • $544K in cost savings.

Transforming Care Saves Millions and Improves Patient Outcomes

Thibodaux Regional Health System wanted to further improve the level of physician engagement required for successful healthcare transformation, prompting the organization to launch a targeted initiative. Guided by insights delivered through its data platform and analytics, the newly formed steering team analyzes past performance and determines which care processes require the focus of the care transformation team. Thibodaux Regional’s care transformation initiative has effectively engaged stakeholders to achieve patient-centered excellence. In only three years, the organization has achieved significant results.

Featured Outcomes

  • More than $6.6 million in financial improvements.
  • Improved outcomes for thousands of patients across multiple populations.
  • 40 percent of Thibodaux Regional’s employed physicians have been engaged in clinical improvement.

Smartsourcing Clinical Data Abstraction Improves Quality, Reduces Costs, and Optimizes Team Member Engagement

Health Catalyst smartsourced two of its clients’ clinical chart abstraction efforts to significantly reduce costs, improve value, and optimize team member engagement. Banner Health and Community Health Network (CHNw) were collectively spending more than $10 million annually to manually abstract clinical measures for submission to CMS, NSQIP, tumor registries, and more than a dozen cardiovascular registries. The smartsourced relationship, leveraging the Health Catalyst® Data Operating System™ platform and a robust suite of analytics applications and improvement services has reduced costs, enhanced data quality, and improved the team member experience for these organizations.

Featured Outcomes

  • 49 percent relative improvement in clinical chart abstraction efficiency at Banner Health.
  • 15 percent reduction in the labor costs for clinical chart abstraction services at CHNw.
  • 30 percent relative improvement in team member engagement.
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