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AI Can Advance Health Equity

Health technology and augmented intelligence (AI) can significantly improve or worsen health equity. Recently, there has been a growing concern that AI is increasing disparity. ChristianaCare set a goal to reduce avoidable health disparities. The organization faced many challenges, including inconsistent collection, storage, and use of personal characteristics such as race, ethnicity, and language. Using its data platform and Healthcare.AI™, ChristianaCare now has a single “source of truth” for personal characteristics data. By treating health equity as a goal with the same commitment and focus as it would for other clinical, operational, or financial improvement efforts, the organization is purposefully using AI to achieve health equity.

Featured Outcomes

  • By leveraging its analytics platform and AI, ChristianaCare now has a systematic approach to evaluate health equity as a core part of its commitment to quality.
  • The organization has driven key insight using this approach, including overcoming disparities in COVID-19 testing and increasing access to care through innovative clinics that combine virtual primary care and COVID-19 testing in some of Wilmington’s underserved communities.

Analytics Enables Robust COVID-19 Patient and Staff Contact Tracing

Carle Health was using all available business intelligence resources to meet COVID-19 challenges. The organization quickly realized that the functionality provided by its EMR was insufficient for COVID-19 contact tracing efforts. By utilizing its data platform and the COVID-19 Patient & Staff Tracker, Carle Health is improving the efficiency, effectiveness, and accuracy of its COVID-19 contact tracing efforts.

Featured Outcomes

  • Daily contact tracing data available with the click of a button for more than 600 patients and thousands of employees.
  • Rapid identification of potential exposures, ensuring timely follow-up.
  • 1,000 hours of burdensome, manual data collection eliminated. Infection preventionists are able to redirect that time into preventing further spread of COVID-19.

AI-Powered Benchmarking Transforms Data into Insight, Improving Organizational Effectiveness

Healthcare organizations have a vast amount of data available. Data need to be converted into better decisions regarding organizational focus, resource allocation, and setting and driving toward appropriate targets to optimize performance. Beyond significant data integration and transformation, optimal leadership decisions require a broad perspective and cutting-edge analytics.

Previously, INTEGRIS Health had high volumes of data but lacked the insight it wanted to drive performance. By leveraging a robust analytics platform, INTEGRIS Health now has more comprehensive and better-integrated data coupled with the cutting-edge analytics it needs to make critical leadership decisions and drive daily performance.

Featured Outcomes

  • Leveraging Touchstone®, INTEGRIS Health has a deep understanding of its performance and a unified vision of quality, enabling the organization to focus on opportunities to improve outcomes and organizational performance. Rather than reacting to delayed performance data, the organization is proactively pursuing improvement.
  • Data are refreshed 50x faster than what INTEGRIS Health had before and the benchmarks themselves are both more adaptive and detailed.
  • The organization has saved $500K annually by sunsetting a third-party benchmarking tool.

Analytics Enables Optimized COVID-19 Vaccination Efforts

University of Louisville Health (UofL Health) manually extracted COVID-19 vaccine administration data from its EMR and combined it with inventory data to conduct time-consuming reconciliations weekly. It lacked the necessary insights to efficiently model and forecast inventory requirements to administer as many first doses as possible without exhausting its supply of second doses. UofL Health leveraged a vaccine inventory management tool, providing the organization with the necessary data analytics to quickly and accurately model vaccination schedules, forecast vaccine supply needs, identify and resolve quality/safety concerns, and generate required regulatory reports.

Featured Outcomes

  • Thirty percent increase in scheduled vaccinations per week, growing and optimizing the use of available COVID-19 vaccine inventory while also ensuring adequate inventory for second doses.
  • Hundreds of hours of manual data reconciliation and evaluation avoided annually. Analyses that used to require hours are now completed in minutes.
  • More timely access to data, facilitating timely operational, quality, and safety decisions by organizational leaders.

Efficient Exchange of Data Improves Alternate Care Site Patient Transfers Increasing Capacity for COVID-19 Surge

Paso Del Norte Health Information Exchange (PHIX) and Hospital Corporation of America (HCA) sought to improve data exchange to support safe, effective transfer of patients to alternative care sites. PHIX and HCA leveraged the Health Catalyst Interoperability Suite to provide clinicians a comprehensive view of a patient’s clinical history. Clinicians now have immediate access to the critical patient data required for a safe, efficient patient transfer.

Featured Outcomes

  • Nearly 300 patients transferred to the alternative care site, increasing hospital capacity.
  • Hundreds of hours of burdensome manual data processing avoided in just two weeks—thousands of work hours annually.
  • Valuable clinician time directed back to patient care—imperative for an effective COVID-19 surge response.
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