Billings Clinic had its data located within multiple different source systems, which limited access to the data and decreased trust in the data. The available tools were difficult for non-analysts to use and understand, creating resistance to self-service analytics. To breakdown data silos, ensure a gold standard for metrics, and optimize its analytics use, Billings Clinic deployed a data platform and analytics application across its organization.
- One source of truth for its data and elimination of data silos.
- Analysts are now able to spend most of their time analyzing, rather than preparing data.
- 95 percent relative increase in the number of users accessing the analytics application.