Twistle by Health Catalyst
Improve outcomes and reduce costs while delivering exceptional patient experience.
Patient Engagement Solutions
Twistle by Health Catalyst™ software puts the patient at the heart of the healthcare journey. With automated patient engagement solutions, you can offer personalized, step-by-step communication and guidance to improve outcomes, safety, and satisfaction. Keep your patients engaged, on track, and supported–every step of the way.
From customizable automated messaging pathways to clinically optimized content, our patient engagement software supports providers in their quest to provide exceptional care and reassuring support every day. We’d love to show you how.
Changing the Way Organizations Connect with Patients Across the Care Journey
In the ever-evolving healthcare ecosystem, connecting with, and keeping patients engaged in their care journey is business critical. As a provider, you need a patient communication and monitoring platform that can generate a promised return on clinical, financial, and operational investment.
We developed Twistle with the belief that, by making it easier for patients to connect and engage with their healthcare, we could transform the patient experience for both the patient and their care teams.
Digital Patient Engagement Software
We help providers drive patient engagement.
Our patient-first engagement software solution is built to adapt to environments where a patient-centric experience is needed. From providing education and adherence support, to PRO collection and remote physiological monitoring, our patient communication software delivers exceptional quality, reduces costs, increases compliance, and improves outcomes for organizations looking for exceptional service.
Data-Driven Clinical Pathways
Our extensive library of proven clinical content means you can scale quickly to engage patients across service lines, sites, and clinical practices. Research-driven communication protocols deliver information to patients when, where, and how they need it.
By optimizing and utilizing clinical best practices you can ensure that patients are activated in their care. The result–better outcomes, lower costs, and greater patient loyalty.
Customizable Digital Patient Communication
Every patient’s care journey is unique. That’s why the patient engagement software solution is built to be flexible.
- Edit and customize a rich library of pathways.
- Build new pathways tailored to your specific needs.
- Personalize communication based on care plan, form responses, and remote physiologic monitoring data.
Our support patient outreach lets you connect via SMS text, email, interactive voice response (IVR), or through your existing portal. All designed to deliver the right information at the right time.
New technology is changing the way patients stay connected and on track. Our discrete data integration with in-home monitoring devices enables personalized responses and data-driven care team communication.
We built Twistle to seamlessly integrate with your EHR, CRM, and other systems so your team spends time where they’re needed most—with their patients. Whether automatically initiating patient outreach through order sets, procedure schedules, or population health triggers, patients are automatically enrolled, and their response data is integrated back into source systems for a seamless clinical record.
Healthcare Return on Investment
We understand the financial pressures of today’s healthcare environment. Care delivery and business model changes must focus on operational efficiency, clinical quality, and virtual health. You need solutions that generate a significant ROI by safely reducing length of stay and readmissions, increasing patient satisfaction, and improving care team efficiency. That’s why our clients trust Twistle to deliver patient focused results that impact the bottom line.
Helen Gomez, MD
“The text-based messaging program increased screening compliance by 92 percent, which improved our disease detection rates and alleviated racial disparities in healthcare.“
Tom Burton, PT
Director of Operations Orthopedic and Neuroscience Clinical Institutes
“This pilot was so successful in improving the patient experience and performance in our bundled payment models, we are expanding the Twistle pathways throughout Southern California.”
Dmitry Gorelik, MD
Anesthesia Services, P.A.
“We have seen a significant reduction in patient phone calls and unnecessary emergency department visits because patients have the information they need to troubleshoot issues and successfully manage the device.”
Matthew Hoffman, MD, MPH, FACOG
“The program works because of the radical convenience. Our patients love the ability to monitor their blood pressure from the comfort of their own homes, and without having to leave their newborn for a simple blood pressure check. We have had so much positive feedback from patients, doctors, and staff.”
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