
The Analytics Emergency: Rapid Deployment of Real-Time Analytics, Enabled Incident Command
The COVID-19 pandemic pushed healthcare to rely on data and analytics for decision making and illustrated the criticality of accurate, real-time data and analytics. Despite having ample patient data available for direct patient care, Albany Med’s analytics platform had a two-day lag for much of the data. The organization quickly recognized that rapid access to COVID-19 analytics was essential and that it was vital for leaders to have real-time access to data for decision making during the COVID-19 crisis.