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VitalCDM™ Ranked #1 in KLAS Revenue Cycle, Chargemaster Management Category for Fourth Year in a Row

February 8, 2022
Posted in Feature Articles

VitalCDM, the award-winning hospital chargemaster solution by Vitalware by Health Catalyst, has earned the top spot in the Revenue Cycle – Chargemaster Management category of the 2022 Best in KLAS Awards. This is the fourth year in a row that Vitalware’s VitalCDM was recognized as the top performing chargeback management tool by KLAS.

“We are honored and encouraged to see that VitalCDM has once again been recognized with this distinction” said Dan Unger, Senior Vice President and General Manager, Health Catalyst Financial Transformation Business. “We are especially grateful to our clients who continue to trust Vitalware to support their financial and regulatory needs, and to our dedicated team members who commit themselves to excellence each day.”

VitalCDM organizes, displays, and manages all chargemaster data within one connected solution, enabling hospital billing departments to operate more transparently, price strategically, and present an accurate bill or claim with consistency. The tool is proven to create more accurate reimbursement, increase operational efficiency, and minimize compliance risk.

VitalCDM’s Best in KLAS ranking is based on feedback from Vitalware clients throughout 2021, focusing on areas such as client satisfaction, functionality, implementation, and support.

Recent customer reviews of VitalCDM include:

  • “VitalCDM is a wealth of knowledge. The databases assist with coding, pricing, and modifiers. The people who use VitalCDM would protect it with their lives. The system has been very well received, and our money has been well spent. Vitalware has definitely kept their promises.” – CFO
  • “The vendor is good about contacting us about all kinds of things that they have and ways that they can further meet our needs. They are proactive about lettings us know those things are there.” – Director
  • “The vendor is very engaged with us. If we have issues, the vendor gets on the issues right away. The vendor’s customer service is excellent.” – VP/Other Executive
  • “We meet with our account manager regularly, and they give us product updates. If we have issues with the product, we send an email, and our account manager is really quick about turning around and resolving the issues.” – Manager

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS,” Adam Gale, CEO of KLAS, said, “They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of Best in KLAS should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the course of the previous year.

Digital Reset (BioSpectrum Asia)

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