Analytic Insights Help Drive COVID-19 Financial Recovery Plan



elective surgeryCommunity Health Network (CHNw) desired to understand the financial, provider, and overall impact of COVID-19 related declines in elective surgeries. The data CHNw needed to understand the impact and prioritize the organization’s elective surgery restart plan resided in disparate systems, requiring hundreds of hours of manual data review.


CHNw is leveraging the Health Catalyst® Data Operating System (DOS™) platform and the Financial Impact Recovery: Elective Surgery application to gain insight and visibility into procedure trends.

CHNw can visualize surgical case backlogs by the facility, specialty, and procedure. The organization can identify the number and type of procedures that are recoverable, model the estimated revenue impact of cancellations, and use analytics to understand the implications of different restart elective surgery strategy.


CHNw is using DOS and the Financial Impact Recovery: Elective Surgery application to plan how to optimally meet its patients’ needs and effectively recover from COVID-19 revenue loss.

  • Integrated analytics, enabling the organization to develop a long-term surgical financial recovery plan.
  • Hundreds of hours of manual data aggregation and evaluation avoided.
  • Efficient prioritization of the elective surgery backlog.

“The insights from DOS and analytics are key drivers of our COVID-19 financial recovery plan.”

– Patrick McGill, MD, EVP, Chief Analytics Officer


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