In 1985 Dr. Allan Frankel finished an Anesthesia residency and began to embark on a journey in clinical care. Subsequently, many in healthcare became acutely concerned that the complexity of care combined with human fallibility created unacceptable risk, and Dr. Frankel happened to be in the forefront of that awakening. His focus on taking care of one patient at a time became an intense interest in improving the reliability of care for many. This work has taken him to health systems worldwide.
Dr. Frankel has worked for The Institute for Healthcare Improvement and Partners Healthcare in Boston, and with many exceptional individuals. Both he and Dr. Michael Leonard have studied and identified the essential components of great organizational and clinical leaders and selected and simplified the exceptionally important elements of teamwork. They have also had great success in putting into place the practical tools necessary to engender dignity and respect in pursuit of continuous improvement.
In institutions small and large, Dr. Frankel and Dr. Leonard have built a new generation of learning environments capable of coping with complexity and unending demands, while achieving positive cultural and clinical change that have been documented in 3 books and numerous academic journals. Dr. Frankel plans to build on that experience and continuously apply what he and Dr. Leonard have learned – in service to patients and the extraordinary people who care for them every day.