Quality Improvement in Healthcare: An ACO Palliative Care Case Study

Session Overview

To succeed under value-based care, it is critical that organizations effectively coordinate care in the effort to maximize quality and safety, while minimizing costs and waste. Healthcare organizations need to understand patients’ needs and values and incorporate them into all health decisions. OSF HealthCare, one of the first pioneer ACOs, and the recipient of the 2014 Illinois Hospital Association (IHA) Institute for Innovations in Care and Quality Tim Philipp Award for Excellence in Palliative and End-of-Life Care, will discuss how their community-wide supportive care initiative has successfully maximized value for the populations they serve and helped drive physician engagement.