Five Months to Improvement: How Stanford Built an Improvement Program that Gets Results

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David B. Larson, MD, MBA (Associate Professor of Radiology (Pediatric Radiology), Stanford University Medical Center), Jake Mickelsen (Lean Six Sigma-Black Belt, Quality Improvement Education Manager, Department of Radiology, Stanford University)

Session Overview

Achieving real performance improvement requires more than just data. The authors of this popular hands-on course at Stanford share how they empower teams of physicians, technologists, nurses, and administrative staff to simultaneously learn improvement methods and solve meaningful challenges important to the organization. Learn how they balance structure and accountability with freedom to learn and “fail small, fail fast, fail friendly” as frontline staff solve problems in their own areas. One graduate reported, “it fueled, ignited, and inspired my passion for excellence, learning, and compassion.”

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