What If Restaurants Were Run Like Healthcare: A Tongue In Cheek Look At Ourselves
Video Overview
Restaurants and healthcare are both customer-centered industries. Diners and patients arrive with certain expectations – usually it’s that they’ll receive “treatment” for a condition or concern (in a restaurant, the concern is hunger), and, if all goes well, they’ll leave the experience better off than they were when they arrived. That, however, is where the similarities end. Because if restaurants were run by healthcare, the experience would probably look more like this:
