The Cost of Healthcare: A Revisionist History

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Robert A. DeMichiei, Executive Vice President and Chief Financial Officer, UPMC

The healthcare industry has long relied on volume, revenue, and commercial payers to sustain operations and fund our community and academic missions. With a rapidly changing landscape, reducing cost and delivering value to patients and payers is critical to survival. In this session, Rob DeMichiei, executive vice president and chief financial officer, UPMC, will challenge traditional thinking around cost, clinical variation, and how we measure efficiency. Without a reliable way to measure your costs and productivity at a patient and physician level, how can you ever expect to identify opportunities for improvement? Rob will provide an introduction to activity-based costing, how it works, and how it is used by UPMC to drive cost productivity, identify clinical variation, measure service line performance, and link cost and quality.