Intermountain Healthcare Transforms its Lab Business with Medicity Exchange


Regulatory policies have prompted greater use of core health information exchange (HIE) services. Since Stage 2 Meaningful Use requirements have been enacted, many hospitals have implemented notification systems for better care transitions, Direct, secure messaging, exchange of lab results and public health reporting. According to a 2014 Survey on Health Data Exchange, most hospitals surveyed report that access to external organization data is a challenge and that interoperability continues to be an obstacle as organizations work to integrate with multiple EHR vendors.

Intermountain Healthcare is a large integrated delivery system and internationally recognized nonprofit health system based in Salt Lake City serving the health care needs of Utah and southeastern Idaho residents. The system, which employs more than 33,000 people, includes 22 hospitals, a medical group with more than 185 physician clinics and an affiliated health insurance company.

Intermountain began working with Medicity in 2007 to support growing lab services outreach efforts with the electronic delivery of lab results and reports. The relationship began as a pilot, but over the years has evolved with the addition of new functionalities and technology advancements.

Medicity has facilitated the exchange of more than seven million reports and results for Intermountain in just the last five years.