Population Health Management
Clinical Operations
Patient Safety

Improve Care Management

As healthcare systems intensify their pursuit of the Triple Aim, care management has emerged as a central strategy. Yet fragmented workflows, poor data access and quality, and limited transparency for program evaluation can complicate efforts. To improve health and cost outcomes, organizations need technology and processes that deliver visibility across the continuum for high-and rising-risk populations—and support a more streamlined and patient-centric care management.

Improve Quality Measures Performance

Good performance against quality measures is central to improved outcomes and success in value-based contracts—but the administrative burden to hospitals and medical groups is significant. Success is hindered by incomplete data, incomplete measures, incomplete performance visualizations, and incomplete payer submissions. Systems must simultaneously raise their performance against specific measures—while streamlining the effort required to monitor, calculate, and report them.

Optimize Population Health Finance & Operations

To provide the highest quality, most appropriate, and most cost-effective care for patients, healthcare organizations must transform. Data and analytics have emerged as a critical part of the toolset that healthcare organizations need to adapt and thrive. Organizations must combine data and strategy to focus population health efforts on the most impactful initiatives, based on populations and contracts.

Reduce Readmissions

Reducing hospital readmissions is an important part of value-based reimbursement and population health strategies, and CMS imposes penalties for readmission rates. Organizations that fully integrate analytics and predictive models into their workflows—across multi-disciplinary care teams—have achieved as much as a 40 percent reduction in risk-adjusted readmissions for clinical cohorts.

Accelerate Outcomes Improvement

Every organization strives for excellence, and many achieve it in specific areas or pilots. But measurable, sustained, system-wide improvement requires a commitment to a data-informed, continuous improvement culture—supported by world-class best practice, analytics, and adoption systems.

Enhance Research Operations

Clinical workflows are currently not optimized for precision medicine and evidence-generation efforts. Integrating clinical care and clinical research through a standardized set of processes and infrastructure results in a research model that enhances care, clinical trial operations, and evidence generation studies. Such a model will make it easier to analyze a patient’s journey with their disease in the context of a complete view of all their data (molecular, genomic, lab, note, sensor, and patient experience).

Reduce Events & Infections

Preventable harm is a serious public health issue—and a major factor in unsustainable increases in healthcare costs. To move the needle on this problem, organizations need a multifactorial approach powered by data and analytics that deliver insight into all-cause harm, help detect risk, and support safety interventions.

Decrease Liability

In healthcare, risk management has higher stakes than in any other industry; leadership strategies must prevent and mitigate not only financial loss but human harm as well. Healthcare systems that successfully manage risk can protect financial capital, improve patient outcomes and experience—and build an engaged organizational culture capable of continuous improvement.

Increase Safety Excellence

Healthcare ratings are more than stars and badges on your website; they have meaningful impact on your ability to retain and attract patients, recruit and engage physicians—and enhance your brand and finances. Highly rated healthcare organizations have clear strategies for prioritizing improvement work to raise safety quality and maximize the financial impact of good care.

Improve Voluntary Reporting

Collecting adverse events and near misses allows healthcare organizations to analyze events, identify causes, and generate actionable insight to mitigate risks. Unfortunately, underreporting, inaccurate or incomplete information, and inconsistencies hamper efforts. Organizations need a safe culture and effective voluntary reporting systems to reduce harm and manage financial risk.

Deliver quality care without compromising the safety of patients, providers, and staff.