Is there a help desk escalation process?
Response: Yes, Catalyst will log and monitor help desk support calls, and they will be escalated to the appropriate person based on the SLA agreement.
Posted in Health Catalyst Products and Services .
Response: Yes, Catalyst will log and monitor help desk support calls, and they will be escalated to the appropriate person based on the SLA agreement.
We take pride in providing you with relevant, useful content. May we use cookies to track what you read? We take your privacy very seriously. Please see our privacy policy for details and any questions.