How do you address CAHPS and CGCAHPS?

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Response: Patient Satisfaction Explorer allows users to drill into patient satisfaction scores as well as stratify scores by location to understand major drivers behind patient satisfaction trends. This Foundational Application helps deliver standardized, organization-wide reports and analytics using HCAHPS and/or CGCAHPS data within the Health Catalyst platform. Implemented broadly within your organization, Patient Satisfaction Explorer can help quickly identify patient friendly processes and give valuable insight into potential opportunities for improvement.