Assemble a meaningful, timely picture of patient access.
The application merges data from several systems to create a single, comprehensive, and easy-to-consume source of truth for evaluating and improving scheduling, patient throughput, provider workloads, and other factors that affect practice access and performance. The data is automatically updated upon availability, making short-term day-to-day metric management possible.
Identify and understand trends and variation.
Interacting with the data, users can see and explore various dimensions of access, including monthly and yearly trends for completed appointments; no-shows or the numbers of patients who leave the facility without being seen (LWBS); cancellations and a break-down of the reasons for all cancellations; and physician availability by location, unit, and specialty. Drill-down capabilities within various tabs provide immediate insight and provide the opportunity for exploration and analysis with deeper detail.
Know when to reach out.
Organizations with large data sets may implement this accelerator with predictive modeling, which can identify patients who are likely “no-shows”—and allows you to intervene proactively to help ensure they come in for care.