Collect, display, and explore data from multiple patient survey types, and at various levels of granularity.
Patient Experience Explorer provides an overview of the surveys used, scores generated, and trends detected. Users are able to explore patient responses per survey sections and questions, by hospital unit, clinical program, location, and provider. They can also filter for questions related to CMS HCAHPS scores, review results based on priority questions identified for your system, and gauge performance against organization goals.
Enrich survey data by linking it to other operational or clinical indicators.
Leveraging the Health Catalyst Data Operating System (DOS), organizations can add other key indicators—e.g., clinical and demographic data in the data warehouse—to the survey results to support a more complete understanding of the issues impacting a patient’s care experience.
Quickly access preferred views.
Different users within your organization have different information needs; the application allows users to bookmark their preferred view of the patient survey data for easy access, minimizing the need for custom reporting.