Managed Services Organization

Success Stories

Health Catalyst

Analytics Improves Insight into PMPM, Reduces Liabilities in Rate-Setting Agreements

In the U.S., Medicaid provides health coverage to more than 68 million low-income men, women, and children, and is funded jointly by states and the federal government. Growing at an unsustainable rate, Medicaid programs have left many states with the challenge of finding new ways to create fiscally stable systems of care that also improve health outcomes.
Oregon established an accountable care model unique to the state composed of coordinated care organizations (CCOs) which are local organizations charged with managing care for members of the Oregon Health Plan—Oregon’s Medicaid program—in addition to finding innovative ways to meet the goals of the Triple Aim: better care, smarter spending, and healthier people. Like all CCOs, Health Share of Oregon required accurate and timely data to support forecasting for rate-setting to remain financially solvent and limit liability in this innovative model. Health Share leveraged analytics to obtain a holistic evaluation of the drivers of per member per month (PMPM) payment performance. Through improved access to this strategic and timely data, Health Share has successfully minimized liability, improved the accuracy of rate-setting utilization data, and reduced analyst time spent compiling complex regulatory reports.
Results:

Timeliness of rate-setting utilization data improved from two years to just a few months.
Identified opportunities to effectively reduce liabilities, helping to ensure ongoing financial viability of the organization.
Rapid integration of new member cost data.

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Health Catalyst

Integrating Data and Analytics into Provider Workflow Improves ACO Performance

Reimbursement rates for an Accountable Care Organization (ACO) are based on the quality composite score from the Physician Quality Reporting System Group Practice Reporting Option, examining best practice preventative care and primary care measures. As a result, ACO participants may receive payment adjustments based on their quality composite performance.
U.S. Medical Management (USMM), a leading provider of home-based primary care services for complex patient populations and managed care clients, also operates a multi-state Medicare Shared Savings Program ACO serving over 23,000 complex or fragile Medicare patients. USMM needed to support its providers in meeting their patients’ necessities, while also ensuring they were providing and documenting appropriate best practice preventative and primary care ACO measures.
USMM turned to its analytics platform and analytics applications, implementing the Community Care Advanced Application to aid its efforts. The analytics platform integrates data from the organization’s EMR, billing system, and external claims data, bringing cross-organizational data into focus and delivering specific, actionable interventions needed to improve performance.
After implementing Community Care, USMM achieved a 90th percentile performance for:

Tobacco screening and cessation plan.
Clinical depression screening and follow-up plan.

The organization also earned an 80th percentile performance for:

Influenza immunization.
High blood pressure screening and follow-up plan.
Screening for future fall risk.

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