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[By Bill Siwicki]

Since the new discharge platform was introduced at Bon Secours Charity Hospital, it has cut the amount of time case managers need to prepare from a daily average of 35 minutes to eight.

Bon Secours Charity Hospital, a three-hospital health system that is part of Westchester Center Health Network, also known as WMCHealth, was using a risk scoring algorithm in its electronic health record that was not very accurate.

THE PROBLEM

As a result, WMCHealth missed some high-risk patients and classified other patients as high-risk who were not. In addition, the automated daily report sent to case managers included only patients who had primary care doctors.

The case managers also wasted a lot of effort digging through charts to decide which patients…View Full Article Here

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