Machine learning system saves case managers 1,327 hours per year (HealthcareIT News)
[By Bill Siwicki]
Since the new discharge platform was introduced at Bon Secours Charity Hospital, it has cut the amount of time case managers need to prepare from a daily average of 35 minutes to eight.
Bon Secours Charity Hospital, a three-hospital health system that is part of Westchester Center Health Network, also known as WMCHealth, was using a risk scoring algorithm in its electronic health record that was not very accurate.
THE PROBLEM
As a result, WMCHealth missed some high-risk patients and classified other patients as high-risk who were not. In addition, the automated daily report sent to case managers included only patients who had primary care doctors.
The case managers also wasted a lot of effort digging through charts to decide which patients…View Full Article Here
