KLAS Report on Population Health Management Companies Identifies Health Catalyst as Highest Rated Preliminary Vendor

SALT LAKE CITY – January 4, 2017 – The respected healthcare technology research firm KLAS has rated Health Catalyst the highest among early “preliminary data” population health companies profiled in its new report, “Population Health Management 2016: The Training Wheels Are Off,” released Jan. 3.

Health Catalyst earned a preliminary performance score of 91.0 out of 100 in the report, which compared the products of fully-rated companies such as The Advisory Board, Cerner, Epic, IBM Watson Health, Optum and Philips Wellcentive, as well as those of preliminary vendors including Aetna, Caradigm, Conifer Health Solutions, McKesson and Medecision.  KLAS preliminary vendors had fewer than 15 unique provider organizations providing input to the research, while fully-rated vendors had 15 or more organizations responding.

Health Catalyst also earned high ratings among preliminary vendors in 12 of 21 categories measuring assessments of its technologies and services.

In creating the report, KLAS gathered feedback from 278 provider organizations to assess the performance of population health vendors. The KLAS study focused on asking participants to rate their vendors against two criteria: 1) the ease with which customers can establish and maintain data feeds and, 2) the quality of the resulting aggregated data. KLAS’ healthcare provider respondents rated Health Catalyst highly against both criteria.


According to KLAS, “Health Catalyst customers praise them as being very flexible and a great partner to work with. Their solutions are scored highly in meeting the needs of clinicians at the point of care and in meeting the needs of care managers/coordinators and program administrators.”

KLAS further commented that Health Catalyst customers “feel like they are on a journey with Health Catalyst and are not just tackling population health on their own. As one associate medical director said, ‘Health Catalyst is really interested in getting the work done and making our relationship mutually beneficial. They don’t get hung up at all on things other companies get hung up on.’ ”

Additional high scores

Additional specific capabilities tracked by KLAS included “vendor flexibility,” reflecting a company’s ability to be “responsive to customer needs and readily adapt to the latest requirements.” Health Catalyst scored a 9 out of 9 in that category as a preliminary data company.

Health Catalyst also earned high scores among KLAS preliminary vendors in the following evaluation categories:

  • “Likely to recommend” (8.9 out of 10)
  • “Overall satisfaction” (8.6 out of 10) and “forecasted overall satisfaction” (8.8 out of 10)
  • “Executive involvement” (8.6 out of 10)
  • “Overall product quality” (8.5 out of 10)
  • “Proactive service” (8.5 out of 10)
  • “Delivery of new technology” (8.4 out of 10)
  • “Ease of maintaining data feeds” (8.4 out of 10)
  • “Supports integration goals” (8.2 out of 10)
  • “Product has needed functionality” (8.1 out of 10)
  • “Meets clinicians’ needs at point of care” (8.0* out of 10)
  • “Quality of aggregated data” (7.9 out of 10)

*Small sample size

KLAS also asked respondents “yes/no” questions to evaluate their opinion of Health Catalyst in three areas:

  • 100% of respondents said Health Catalyst “keeps all promises”
  • 100% of respondents said Health Catalyst is part of their long-term plans
  • 100% of respondents said they would buy Health Catalyst again

Health Catalyst’s Data Warehouse and Analytics platform – including more than 100 content-driven analytics applications – helps clients build the information foundation for value-based performance faster, more efficiently and more predictably. Health Catalyst Population Health applications help organizations better understand patterns and trends associated with high-cost patient populations. Integration of payer claims with clinical and patient experience data at the patient level helps organizations determine total cost of care and support a performance improvement agenda focused on the IHI Triple Aim of patient experience, health, and cost.

“We appreciate the comprehensive research completed by KLAS and we are honored that their independent review highlighted our clients’ successes in utilizing our platform and applications for population health management,” said Dan Burton, CEO of Health Catalyst. “Our clients’ success and satisfaction is the fundamental way we measure our effectiveness.  We’re grateful to see third-party validation from KLAS that this is consistently occurring.”

The report, Population Health Management 2016: The Training Wheels Are Off, is available at klasresearch.com/industry-reports.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

About Health Catalyst

Health Catalyst is a mission-driven data warehousing, analytics and outcomes-improvement company that helps healthcare organizations of all sizes perform the clinical, financial, and operational reporting and analysis needed for population health and accountable care. Our proven enterprise data warehouse (EDW) and analytics platform helps improve quality, add efficiency and lower costs in support of more than 70 million patients for organizations ranging from the largest US health system to forward-thinking physician practices. For more information, visit https://www.healthcatalyst.com, and follow us on Twitter, LinkedIn and Facebook.        


For more information contact:
Todd Stein
Amendola Communications for Health Catalyst