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Quality & Process Improvement

Lean Healthcare: 6 Methodologies for Improvement from Dr. Brent James (Executive Report)

The survival of healthcare organizations depends on applying lean principles. Organizations that adopt lean principles can reduce waste while improving the quality of care. By applying stringent clinical data measurement approaches to routine care delivery, healthcare systems identify best practice protocols and incorporate those into the clinical workflow. Data from these best practices are applied through continuous-learning loop that enables teams across the organization to update and improve protocols–ultimately reducing waste, lowering costs, and improving access to care. This executive report based on a presentation by Dr. Brent James at a regional medical center, covers the following:

  1. How lean healthcare principles can help improve the quality of care.
  2. The steps healthcare organizations need to take to create a continuous-learning loop.
  3. How a lean approach creates financial leverage by eliminating waste and improving net operating margins and ROI.

Five Deming Principles That Help Healthcare Process Improvement (White Paper)

Dr. John Haughom explains 5 key Deming processes that can be applied to healthcare process improvement. These include 1) quality improvement as the science of process management, 2) if you cannot measure it, you cannot improve it, 3) managed care means managing the processes of care (not managing physicians and nurses), 4) the importance of the right data in the right format at the right time in the right hands, and 5) engaging the “smart cogs” of healthcare

Outcomes Improvement Governance: A Handbook for Success and Achieving More with Less (Executive Report)

For healthcare organizations looking to achieve outcomes improvement goals, effective governance is the most essential must-have. This leadership culture ensures success by enabling health systems to invest in outcomes improvement and allocate resources appropriately toward these goals.

This executive report is an outcomes improvement governance handbook centered on four guiding principles (and associated helpful steps) health systems can follow to achieve effective governance and start achieving more with less:

  1. Stakeholder engagement
  2. Shared understanding
  3. Alignment
  4. Focus

With these four principles, organizations can build a foundation of engagement and focus around the work, where they maximize strengths, and discover and address weaknesses. They establish an improvement methodology, define their goals, and sustain and standardize improvement work.

The Top Five Essentials for Outcomes Improvement (Executive Report)

Quality improvement in healthcare is complicated, but we’re beginning to understand what successful quality improvement programs have in common:

  1. Adaptive leadership, culture, and governance
  2. Analytics
  3. Evidence- and consensus-based best practices
  4. Adoption
  5. Financial alignment

Although understanding the top five essentials for quality improvement in healthcare is key, it’s equally important to understand the most useful definitions and key considerations. For example, how different service delivery models (telemedicine, ACO, etc.) impact quality improvement programs and how quality improvement starts with an organization’s underlying systems of care.

This executive report takes an in-depth look at quality improvement with the goal of providing health systems with not only the top five essentials but also a more comprehensive understanding of the topic so they’re in a better position to improve quality and, ultimately, transform healthcare.

6 Steps for Implementing Successful Performance Improvement Initiatives in Healthcare (Executive Report)

A systematic approach to performance improvement initiative includes three components:  analytics, content, and deployment. Taking six steps will help an organization to effectively cover all three  components of success. Step 1: Integrate performance improvement into your strategic objectives. Step 2: Use analytics to unlock data and identity areas of opportunity. Step 3: Prioritize programs using a combination of analytics and a deployment system. Step 4: Define the performance improvement program’s permanent teams. Step 5: Use a content system to define program outcomes and define interventions. Step 6: Estimate the ROI.

How to Improve Patient Outcomes for Chronic Diseases and Comorbidities (Executive Report)

Managing and treating patients with chronic conditions and comorbidities is difficult without coordination between the various treating physicians. To improve patient outcomes for such complex situations, an enterprise data warehouse can deliver the necessary quality improvements and coordinated care these types of patient populations require.

The 5 Critical Information Systems Needed to Drive ACOs (Executive Report)

More and more, healthcare is molded and critically impacted by the software and information technology that surrounds and supports the industry. As a consequence, the C-level suite beyond the CIO must actively participate in the evolution of their organization’s IT strategy, particularly at the layer of technology where software directly supports workflows and business processes. There are five information systems indispensable to the success of an ACO.