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Results

Efficient Exchange of Data Improves Alternate Care Site Patient Transfers Increasing Capacity for COVID-19 Surge

Paso Del Norte Health Information Exchange (PHIX) and Hospital Corporation of America (HCA) sought to improve data exchange to support safe, effective transfer of patients to alternative care sites. PHIX and HCA leveraged the Health Catalyst Interoperability Suite to provide clinicians a comprehensive view of a patient’s clinical history. Clinicians now have immediate access to the critical patient data required for a safe, efficient patient transfer.

Featured Outcomes

  • Nearly 300 patients transferred to the alternative care site, increasing hospital capacity.
  • Hundreds of hours of burdensome manual data processing avoided in just two weeks—thousands of work hours annually.
  • Valuable clinician time directed back to patient care—imperative for an effective COVID-19 surge response.

The Analytics Emergency: Rapid Deployment of Real-Time Analytics, Enabled Incident Command

The COVID-19 pandemic pushed healthcare to rely on data and analytics for decision making and illustrated the criticality of accurate, real-time data and analytics. Despite having ample patient data available for direct patient care, Albany Med’s analytics platform had a two-day lag for much of the data. The organization quickly recognized that rapid access to COVID-19 analytics was essential and that it was vital for leaders to have real-time access to data for decision making during the COVID-19 crisis.

Featured Outcomes

  • In less than 16 hours, deployed integrated, real-time dashboards for monitoring all COVID-19 activity, including patient testing and activity, care requirements, and supply utilization.
  • 99.8 percent relative reduction in processing time, providing incident command the critical data required to drive informed decision making.
  • Thousands of patients tested for COVID-19.
  • Integrated workforce and COVID-19 data for more than 13,000 employees, volunteers, and contractors.

Ambulatory Analytics Optimize Practice Management

The ambulatory practice data for Community Health Network (CHNw) were located throughout various systems, leading to unproductive operations, slow reporting, and insufficient actionable information. CHNw leveraged its analytics platform to integrate the data and provide the ambulatory analytics required for effective practice management. The organization can quickly and efficiently visualize key performance indicators, including ambulatory income statements, productivity, access measures, costing, revenue cycle performance, and payer contracting data.

Featured Outcomes

  • $15.2M in ambulatory outpatient revenue retained by rapidly shifting to telehealth.
  • $208K in annual savings, the result of eliminating the manual labor hours required to generate actionable reports.

Smartsourcing Clinical Data Abstraction Improves Quality, Reduces Costs, and Optimizes Team Member Engagement

Health Catalyst smartsourced two of its clients’ clinical chart abstraction efforts to significantly reduce costs, improve value, and optimize team member engagement. Banner Health and Community Health Network (CHNw) were collectively spending more than $10 million annually to manually abstract clinical measures for submission to CMS, NSQIP, tumor registries, and more than a dozen cardiovascular registries. The smartsourced relationship, leveraging the Health Catalyst® Data Operating System™ platform and a robust suite of analytics applications and improvement services has reduced costs, enhanced data quality, and improved the team member experience for these organizations.

Featured Outcomes

  • 49 percent relative improvement in clinical chart abstraction efficiency at Banner Health.
  • 15 percent reduction in the labor costs for clinical chart abstraction services at CHNw.
  • 30 percent relative improvement in team member engagement.

Using Analytics to Automate Heart Failure Data Aggregation

For each heart failure admission, registered nurses at Guy’s and St Thomas’ NHS Foundation Trust collected data from five different sources, and then filled out a 10-page form for each patient. Information from the forms was then manually entered into the National Institute for Cardiovascular Outcomes Research (NICOR) web portal. This manual process for data collection and reporting was not only time-consuming and resource-intensive—but was also highly susceptible to error. To address these challenges, the organization leveraged the Health Catalyst® Data Operating System (DOS™) to integrate the data from the five source systems and extract data for nearly all of the elements required for heart failure readmissions—streamlining the NICOR submission process and improving data quality and accuracy.

Featured Outcomes

  • 50 percent reduction in the time required to complete the NICOR audit, saving more than 400 hours annually.
  • 52 extra days that registered nurses can spend seeing patients each year, rather than performing manual data entry.
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