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Results

Ambulatory Analytics Optimize Practice Management

The ambulatory practice data for Community Health Network (CHNw) were located throughout various systems, leading to unproductive operations, slow reporting, and insufficient actionable information. CHNw leveraged its analytics platform to integrate the data and provide the ambulatory analytics required for effective practice management. The organization can quickly and efficiently visualize key performance indicators, including ambulatory income statements, productivity, access measures, costing, revenue cycle performance, and payer contracting data.

Featured Outcomes

  • $15.2M in ambulatory outpatient revenue retained by rapidly shifting to telehealth.
  • $208K in annual savings, the result of eliminating the manual labor hours required to generate actionable reports.

Smartsourcing Clinical Data Abstraction Improves Quality, Reduces Costs, and Optimizes Team Member Engagement

Health Catalyst smartsourced two of its clients’ clinical chart abstraction efforts to significantly reduce costs, improve value, and optimize team member engagement. Banner Health and Community Health Network (CHNw) were collectively spending more than $10 million annually to manually abstract clinical measures for submission to CMS, NSQIP, tumor registries, and more than a dozen cardiovascular registries. The smartsourced relationship, leveraging the Health Catalyst® Data Operating System™ platform and a robust suite of analytics applications and improvement services has reduced costs, enhanced data quality, and improved the team member experience for these organizations.

Featured Outcomes

  • 49 percent relative improvement in clinical chart abstraction efficiency at Banner Health.
  • 15 percent reduction in the labor costs for clinical chart abstraction services at CHNw.
  • 30 percent relative improvement in team member engagement.

Using Analytics to Automate Heart Failure Data Aggregation

For each heart failure admission, registered nurses at Guy’s and St Thomas’ NHS Foundation Trust collected data from five different sources, and then filled out a 10-page form for each patient. Information from the forms was then manually entered into the National Institute for Cardiovascular Outcomes Research (NICOR) web portal. This manual process for data collection and reporting was not only time-consuming and resource-intensive—but was also highly susceptible to error. To address these challenges, the organization leveraged the Health Catalyst® Data Operating System (DOS™) to integrate the data from the five source systems and extract data for nearly all of the elements required for heart failure readmissions—streamlining the NICOR submission process and improving data quality and accuracy.

Featured Outcomes

  • 50 percent reduction in the time required to complete the NICOR audit, saving more than 400 hours annually.
  • 52 extra days that registered nurses can spend seeing patients each year, rather than performing manual data entry.

Analytics Reveal AAA Programme Improvement Success

As part of its efforts to improve the timeliness of care for patients undergoing abdominal aortic aneurysm (AAA) repair, Guy’s and St Thomas’ NHS Foundation Trust needed to collect data to guide care redesign, help assess the impact of specific interventions, and gauge progress toward desired outcomes. Guy’s and St Thomas’ implemented the Health Catalyst® Data Operating System (DOS™) platform, including a Referral Pathway analytics application, allowing the organization to aggregate and standardize data across source systems. Improved data and analytics have enabled Guy’s and St Thomas’ to analyze, evaluate, and monitor outcomes for the entire AAA cohort and evaluate operational performance and associated patient outcomes.

Featured Outcomes

  • 880x more patients reviewed than in the previous year’s chart audit.
  • 30 percent relative reduction in time from referral to procedure for all vascular referrals.

Using Analytics to Improve Clinical Coding

Responsible for coding approximately 380,000 episodes annually, clinical coders at Guy’s and St Thomas’ NHS Foundation Trust review documentation across several systems. The overwhelming amount of data, burdensome manual review processes, and limited coding resources made reviewing all data unfeasible. To address its coding challenges, Guy’s and St Thomas’ leveraged its data platform to combine and standardise data across disparate source systems. The organization now has access to data and technology that can be used to augment coders’ work, automating data gathering to better identify patients whose diagnostic coding could be improved.

Featured Outcomes

  • 800 patients with missing obesity diagnosis code identified in just one month, representing a value of £1.5M ($1.9M) annually.
  • 250 patients with AKI and/or CKD identified in just one month, representing a value of £100K ($130K) annually.
  • 50 patients with vitamin D deficiency identified in just one week, representing a value of £100K ($130K) annually.
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