Frequently Asked Questions & Answers
Choose by Topic
Is there a limit to the number of users on your system?
Response: Health Catalyst does not limit access by number of users. Our most common visualization partner is QlikView, and they do license by user. Our technical team will work with the client to procure the appropriate number of licenses and to ensure that the licensing restrictions are not prohibitive. Please see the Cost section for licensing details.
From a performance standpoint, Health Catalyst has been able to scale in augmenting hardware to infrastructure as well as through methods like data compression and other performance-tuning aids. Health Catalyst’s largest user base is a large Midwestern customer. This customer has widely deployed the Health Catalyst data warehouse. The total number of users who receive data that originate from this customer’s enterprise data warehouse implementation is over 2,000. This number includes roughly 1,500–2,000 users of enterprise reports, 1,000–1,500 interactive dashboard/scorecard users, and a population of roughly 200 active users that write thousands of ad hoc queries a month to empower data-driven decision making.
What are the licensing restrictions on your software?
Response: Under the perpetual license model, Health Catalyst grants “a non-exclusive, non-transferable license to use Licensed Software, Licensed Resources, Documentation, Deliverables, and Methodology, but only for Client’s internal use for itself (the ‘License’). The License includes a license to make copies as needed for such use and for reasonable archive or backup purposes. Client may not use, and is not licensed to use, any Licensed Software, Licensed Resources, Documentation, Deliverables, or Methodology for any other purpose or in any manner or application that is in violation of any law, regulation, ordinance, or government authority, or in violation or breach of any obligation Client may have to a third party. The License may only be exercised within the United States of America.”
What skill level is needed to customize reports?
Response: Depending on the visualization tool set selected by the client for use with the Catalyst EDW Platform, end users may be able to develop new visualizations and reports. The end user’s skill level is variable based on the tool and the complexity of the visualization. Health Catalyst is happy to work closely with our clients to select the visualization tool that best meets their needs. The architecture is designed to support multiple visualization tools on the market today.
Does your solution support reporting dashboards?
Response: Yes, very much so. The Health Catalyst solution includes various data visualization and analytics tools including dashboards (business and clinical) and scorecards.
Foundational Applications (such as Population Explorer) are centered around external/regulatory and internal reporting. Discovery Applications (such as Key Process Analysis) target areas for clinical and financial improvement. Advanced Applications (such as Asthma Population Model) focus on specific interventions that will lead to improved clinical and financial outcomes.
The Executive Dashboard Integration Tool (EDIT) delivers an executive dashboard that can be tailored for each individual executive to display the key operational, financial, quality, and patient satisfaction metrics that they are most interested in and that are actively being worked on by their organizations.
Building on the Adaptive Data Warehouse platform, EDIT provides a metric repository, which automates basic internal and external reporting. Key operational performance indicators are stored in basic subject area data marts and visualized in reports, scorecards, or dashboards. Basic departmental metrics and billing based patient registries can be produced consistently and efficiently. Manual data abstraction for regulatory and accreditation purposes is replaced by streamlined dashboards that satisfy requirements while also providing root cause analysis in underperforming metrics, trending, and detailed drill-down capabilities. Payer incentive and specialty society reporting can also be automated.