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Operations and Performance Management

Effective Healthcare Decision Support for Executives: Three Problems that Leading Wisely Solves

In the high-pressured world of value-based care, healthcare leadership is more important than ever. Leaders need to make data-driven decisions and respond to the increasing demands of patients while cutting costs. The right tools–ones that support today’s outcome-focused healthcare environment–can help leaders break through the noise to make effective decisions. This article shares three common problems faced by healthcare leadership and how Leading Wisely, an executive decision support tool helps them make informed decisions and guide their organizations forward. Three effective strategies for healthcare leadership include:

  1. How to prevent communication breakdown.
  2. How to break through measure madness.
  3. How to alleviate information overload and siloed reporting.

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Addressing Healthcare Waste Through Centralization

Healthcare generates an estimated $1 trillion in waste each year, including supply costs, unnecessary tests, and surgeries that aren’t clinically indicated by best practices. One effective way health systems can reduce waste is by centralizing duplicated services into one high-performing center for that service. For example, instead of having a few cardiac catheterization (cath) labs, a health system can consolidate its cath services into one facility, cutting equipment, staffing, and space requirements. Despite its clinical and financial benefits, centralization can be challenging for health system leaders, who may face operational and political challenges when cutting services from certain locations. To navigate these challenges, leadership must use a data- and analytics-driven centralization strategy and a data and analytics system that can measure performance at the surgeon, facility, and program levels.

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Introducing Touchstone: The Next-Generation Healthcare Benchmarking and Opportunity Prioritization Tool

To do healthcare benchmarking effectively and efficiently, healthcare organizations need to know where they’re underperforming, where they’re performing well, and how to focus and prioritize their improvement efforts. They also need a new approach to benchmarking that isn’t limited to the inpatient setting. The Health Catalyst® Touchstone™ product is the next-generation healthcare benchmarking and prioritization tool that delivers what antiquated benchmarking technologies cannot:

  • Risk-adjusted benchmarking across the full continuum of care.
  • Artificial intelligence-powered recommendations.
  • Ranked lists of improvement opportunities.
  • Detailed analytics and an intuitive user interface that enable the easy exploration of factors driving performance issues.
  • Democratized benchmarking that’s available to as many people as the organization wants.
Touchstone was designed with many users and use cases in mind, from population health analysts looking to improve ACO performance to C-suite leaders who need a data-driven approach to prioritizing improvement opportunities.

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