The HAS 16 Metrics have been compiled into this infographic. See what 1,045 attendees from 281 organizations think about the future of value-based care and analytics. Seventy-four percent of attendees identify as healthcare providers, and 95 percent say the role of analyst within their organization is important or very important. Most participants (80 percent) think that value-based reimbursement will make the quality of care better or somewhat better. And, in reference to the 80’s Night held at HAS 16, most attendees picked Super Mario Brothers as their favorite 80’s video game, narrowly edging out Pac-Man.
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Healthcare Analytics Summit
Thursday at the 2016 Healthcare Analytics Summit started with a moving presentation from Dr. Don Berwick. Keynotes from Liz Wiseman, Dr. David Torchiana, and Dr. Strauss rounded out the general session. Breakouts included the word debut of a card game designed to teach outcomes improvement governance principles, a comprehensive lesson in running a successful care management program, and much more.
On Wednesday during the 2016 Healthcare Analytics Summit, attendees heard from Anne Milgram on how criminal justice can provide insights for healthcare, from Dr. Bishoff on how Intermountain Healthcare improved care, from Dale Sanders and Dr. Freier on how a small town in Minnesota improved the lives of its citizens, and how a game of the Price Is Right by Tom Burton can teach us all a thing or two about surviving in a value-based world. This was in addition to 12 outstand breakout sessions from healthcare systems and experts from all over the nation.
It’s one thing to learn more about healthcare analytics and outcomes improvement, but quite another to put your knowledge to work in front of an audience for a chance to win great prizes. Selected participants at the HAS 16 game session, The Price Is Right, will take the stage to use their data expertise in activities modeled after the game show and redesigned around healthcare analytics principles. With real substance, the highly interactive session is designed to be as thorough a learning opportunity as it fun. Programming will cover:
- At-risk contracting
- Matching patients to programs
- Engaging all stakeholders
- The Necessity of the Three Systems
Combine a registration site, networking and social media capabilities, a voting booth, an audience measurement device, a map, an audience participation tool, a QR code reader, a help desk, a calendar, and analytics software all into a single program and you get the Healthcare Analytics Summit app. For 2016, the HAS app holds a few new updates in store for attendees looking to enrich their conference experience. This article outlines what to expect from the new app and how it will help bring HAS 16 to life.
Considering the impact that criminal justice has on society (from the cost of incarceration to our everyday safety), optimal decision making is paramount. To make the best choices, judges and law enforcement need data science. Without analytics, they’re left relying on instinct and experience, which, while highly valuable, are best employed together with research-based instruments. Having recognized this clear need in the criminal justice system, Anne Milgram has led the development of data-driven tools to support better decision making when it comes to differentiating between high- and low-risk criminals. This helps ensure that more dangerous individuals stay behind bars while their less threatening counterparts are freed (thereby freeing governments from the expense of unnecessary incarceration).
Since HAS launched in 2014, the annual conference has conveyed and generated a lot of knowledge and also inspired an appetite for more—more in-depth explorations of complex topics, more time with substantive experts, and more opportunities for interaction among attendees. In 2016 the summit responds with an addition to the programming: three two-hour sessions that allow for expansive expert presentations and guided dialogue within the audience. Topics for these “deep dives” at HAS 16 include:
- Partners’ Care Management Strategy: A10-Year Journey
- Improving Outcomes in a Value-Based Environment: Holistic Care Management for Complex Medical Conditions
- Leading Adaptive Change to Create Value
There’s something for everyone at the Healthcare Analytics Summit, but to stay ahead of the curriculum curve, Health Catalyst surveys attendees to learn how to improve. The surveys said there is a desire for higher level, hands-on technical training. This year, in addition to case study and educational breakout sessions, technical sessions will be offered for the first time. This new track features five sessions:
- FHIR’d up about Clinical Data Intelligence: Cleveland Clinic’s Real-Time Decision Support System
- Powerful Ways to Use Hadoop in your Healthcare Big Data Strategy
- Deploying Predictive Analytics: A Practitioner’s Guide
- Security Frameworks in Data Warehousing and Their Interplay with Healthcare Analytics
- Text Analytics: You Need More than NLP
Many healthcare organizations find they are behind in quality improvement efforts and awash in a sea of wasteful spending. Dr. Jay Bishoff of Intermountain Health has many great talking points on how to deal with this, chief among them the need to get started now. In this article, and as a keynote speaker during the 2016 Healthcare Analytics Summit, he will elaborate on these seven principles of a quality improvement program:
- Explain the why behind any process improvement effort.
- Training may be needed to articulate the why, even for those who see and understand the problems.
- Pick something to improve and get started. Don’t overcomplicate this step.
- Gather data on the process being improved.
- Get everybody who’s involved in the process involved in the process improvement. Then diagram the people and processes.
- Develop leverage points where interventions can be inserted and from which changes in data can be measured.
- Adjust, measure the data again, and then move on to the next thing.
There are several reasons to attend the Analytics Walkabout, back by popular demand at the 2016 Healthcare Analytics Summit, but there are two in particular that make this a not-to-miss event: #1: The rare chance to have one-on-one conversations with outcomes improvement team members. Analytics Walkabout attendees have the opportunity to meet, talk to, and learn from outcomes improvement teams from a wide range of healthcare organizations, from children’s hospitals to ACOs, about the strategies behind their successes. #2: More than 30 Clinical, Financial, Analytic, and Operational Outcomes Improvement Successes. The Analytics Walkabout showcases a variety of outcomes improvement focus areas, from clinical (improving sepsis) to financial (managing costs in an at-risk environment). Analytics Walkabout participants will come away with how-to strategies they can apply to their own improvement projects.
Every 43 seconds, someone in the United States has a heart attack. They are the leading cause of death for both men and women, yet heart attacks are largely preventable through healthier lifestyles. So the community of New Ulm, Minnesota set out to combat this national trend in its own small-town way. This is the story behind the documentary film, Hearts Beat Back: The Heart of New Ulm Project, screening at the 2016 Healthcare Analytics Summit. Dale Sanders, along with New Ulm Medical Center President, Toby Freier, will lead a presentation titled, Population Health: Lessons from One of the Nation’s Most Innovative Rural Community Models, followed by the documentary film. It’s a look inside the 10-year journey that has spurred an entire community toward improved health with remarkable results. It’s destined to be an inspiration for all HAS attendees, as well as healthcare populations all across America.
How Rookie-style Leadership Can Help Transform Healthcare, According to HAS 2016 Keynote Liz Wiseman
As we define critical goals in healthcare transformation (improved outcomes and control of cost, for example), it is just as important that we identify the type of leadership best suited for these objectives. And, much like we’re disrupting our approach to healthcare, we’re also disrupting some common notions about effective leadership. We may have traditionally valued leaders as absolute experts and indispensable parts of an organization. Effective leadership today, however, may be more rooted in what leaders don’t know—in other words, how they ask questions and capitalize on the knowledge around them. In answer to today’s leadership challenges, Liz Wiseman proposes what she calls “rookie smarts.” She argues that the real power lies in what we don’t know and that asking good questions outweighs knowing all the answers.
The final day of the 2015 Healthcare Analytics Summit started with presentations from on value-based care delivery, population health outcomes, and analytics from keynote speakers Dr. Caleb Stowell (ICHOM), Dr. Timothy Ferris (Partners HealthCare), and Dr. Timothy Sielaff (Allina Health). There were some outstanding breakout sessions. And it finished with a bang-up presentation from Ed Catmull, president of Pixar.
Wednesday at the 2015 Healthcare Analytics Summit was a full day of learning and fun. The day included keynote presentations from Daryl Morey, General Manager of the Houston Rockets, Jim Collins, best-selling author of Good to Great, and Amir Dan Rubin, President and CEO of Stanford Health Care.
Dr. Timothy Sielaff, a liver and pancreas surgeon, learned early in his career of the need to treat the entire patient, not just the illness, and, it takes a village to make it work. At the center of it all are nurse care coordinators whose role as advocate, communicator, and troubleshooter, allows patients to focus on being well, getting well, and getting back home to their families. Coordinating care across the spectrum of oncology treatments produced such remarkable results for the patient and their families that today; every new cancer patient has access to a nurse care coordinator. Dr. Sielaff believes clinicians can apply the knowledge gleaned from caring for individual patients to entire populations of patients and promote health in the communities they serve.
Three years ago, Mayo Clinic’s emergency services—22 emergency care sites serving Minnesota, Wisconsin, and Iowa—were coming up short of the flagship hospital’s reputation as a world leader in health care. What you’d normally associate as problems with a more dysfunctional system—mismatched talent acquisition, excessive patient transfers, financial waste, a dissatisfied workforce—unfortunately defined the Division of Community Emergency Medicine at Mayo. The outcomes of this non-standardized system were apparent in the dissatisfied and mistrustful patients, as well. Fortunately, value-based purchasing and capitated payments came along under the Affordable Care Act in 2011 and Mayo leadership began the move toward integration and standardization. Leading the way was Dr. Christopher Russi, Chairman of the Division of Community Emergency Medicine at Mayo. Under his leadership, the turnaround has been nothing short of spectacular, with the emergency clinics in all 21 communities providing trusted safety nets and gateways into the larger healthcare system. Dr. Russi will present this outcomes improvement case study during the 2015 Healthcare Analytics Summit in Salt Lake City.
It’s not the easiest of tasks to standardize the myriad processes and drive out waste from an organization the size of Cincinnati Children’s Hospital, but this has been accomplished behind the determined efforts of Dr. Frederick Ryckman and his dedicated team as they have saved more than $50 million over the past two years. They’ve also decreased hospital-acquired infections by more than 50%. All this adds up to doing what is best for patients: improving their quality of care, improving safety of that care, and decreasing their costs. It’s required a top-down approach, starting with leadership focus and prioritization, but the entire organization is vested in the mantra “the best at getting better.” Dr. Ryckman is a presenting his Outcomes Improvement Case Study in a breakout session during the 2015 Healthcare Analytics Summit.
A year spent studying the public healthcare systems in Nepal and Indonesia, and watching patient suffering firsthand, had a profound impact on Dr. Timothy Ferris, Senior Vice President for Population Health Management at Partners Healthcare. Having always been interested in understanding how to reduce suffering by optimizing scarce resources, Dr. Ferris was impressed at how Nepal and Indonesia prioritized their scant resources to deliver care, especially to rural patients. Could the same be done in the U.S.? Over the last 20 years, Dr. Ferris and his team have dedicated themselves to applying the lessons learned in Indonesia and Nepal; utilizing resources efficiently and effectively to ease suffering. “I’ve been part of a developing community of highly skilled, dedicated people who are committed to improving healthcare delivery,” Dr. Ferris says. In the future, he predicts the new triple threat will be understanding not only how to best care for populations of patients, but also the systems that support care delivery, and the data that informs the assessment of opportunities, care redesign, and evaluation. While the last several years have seen growing excitement for Population Health Management, Dr. Ferris predicts that over the next few years the process will be one of one-step forward, two-steps back. “People will see the approach takes longer to implement than they expected and it’s much harder in practice than in theory,” he said. “A deep commitment is a necessity to weather the inevitable setbacks that will arise.”
Many healthcare organizations deliver care that’s based on science or compassion, but usually not both. Amir Dan Rubin, CEO and President of Stanford Health Care, along with his leadership team, has made it a priority to deliver the best patient experience anywhere by combining breakthrough medicine with innovative patient care programs. Stanford’s consistent ranking among the top healthcare organizations in the nation, its roster of Nobel Prize winners, and its list of medical technology achievements, are proof that this strategy is working well.
During her 20-year journey to humanize healthcare, Dr. Bridget Duffy has listened to the voice of patients, families, nurses, physicians and other care team members to determine the elements of an optimal healing and working environment. Her experiences led her to become the Chief Experience Officer (CXO) of the Cleveland Clinic–the first senior position of its kind in healthcare in the nation. Undeterred by the naysayers, who called it “foo-foo medicine”, Dr. Duffy is leading the charge for the next generation of communication and collaboration solutions. Her goal? Teach hospitals to use data to hardwire empathy and get physicians and nurses back to the patients bedside.
Daryl Morey’s road to becoming the face of data analytics in the NBA has not been an easy one. Sports, like healthcare, have been late adopters in the use of data to drive decision-making. Morey was charged with not only creating a data-driven culture in the Houston Rocket’s front office, but also convincing the players and coaches that relevant, timely statistics, when combined with their expertise and experience, would have a positive impact on both the individual player and the team as a whole. Today, Morey believes the argument on whether objective data drives better decisions is over. Morey believes the next innovations in data analytics will be created by medicine, what he calls “the most venerable of professions.” Throughout his HAS keynote, Morey will share his insights for creating a data-driven culture, and how to ensure teams stay engaged, motivated, and inspired, especially in times of change. As Morey stated in a December 2013 Men’s Journal article, “How The Geeks Took Over The NBA”, “…the science shows over and over that if you use objective data and analysis in decision-making, you make better decisions.’”
One of my favorite tools we are developing for the Summit is our HAS analytics app. We are developing a cool upgraded app for the Healthcare Analytics Summit. This app, which premiered to rave reviews at the 2014 Summit, will enable participants to metaphorically breathe, touch, and feel analytics throughout the summit. We are enhancing almost every feature that we originally introduced in the 2014 version. The new, improved app will have innovative real-time polling, question-and-answer, social engagement, gamification, and interactions based on analytics developed using beacon location-sensing technology. Read more to get a sneak peek at a few of the cool experiences we’re creating.
The 2015 Healthcare Analytics Summit promises a deep agenda of educational, entertaining, and engaging offerings. One session that covers all three types of activities is the Analytics Walkabout, almost four hours of face-to-face “speed learning” over the first two days. This is where attendees will be able to meet with dozens of experts on topics critical to their outcomes improvement journeys. It promises to be an informal and relaxing environment…that’s fun, too. Our new app and GPS-based “treasure hunt” game will keep everyone learning with some amusing competition thrown in to keep things really interesting.
We can all agree the healthcare industry is facing turbulent times. Clinicians have been impacted by the changes-and not always for the better. Many have experienced shifts in autonomy, and sometimes income and social stature. The move to value-based care and the pressure to improve quality while providing better care has left clinicians feeling overwhelmed and ill equipped. Engaging physicians, nurses, and staff in improvement efforts is essential; it ensures improvements become sustainable and improvement becomes a part of the culture. However, getting that engagement is tricky, especially in times of uncertainty and change. Leaders who understand what motivates people to engage (and what doesn’t) will set apart the merely good healthcare organizations from the great ones. But what distinguishes the great leaders from the merely good? How do they react when hit by unforeseen events that are impossible to control? What distinguishes those who perform exceptionally well from those who don’t? I am excited to have an award-winning business and management consultant, Jim Collins, join us for the 2015 Healthcare Analytics Summit. In his speech is entitled “Greatness in Turbulent Times,” Collins will share the timeless fundamentals that enable organizations to not only survive, but also thrive in this era of transformation.
We don’t often use the terms “creativity” and “healthcare” in the same breath, but it’s a requirement for executives who wish to lead their organizations into the 21st century. Now, more than ever, healthcare leaders need to keep their organizations ahead of the reform curve via pragmatic innovation and creative management. Ed Catmull, the president of Pixar and Walt Disney Animation Studios, and an inspirational force of the entertainment industry for the past three decades, will share his thoughts and insights on these leadership qualities and how creativity can apply to healthcare, and any other organization. Catmull is the closing keynote speaker for the 2015 Healthcare Analytics Summit coming up in September. Here are some highlights of his leadership philosophy:
- Give a good idea to a mediocre team, and they will screw it up. But give a mediocre idea to a great team, and they will either fix it or come up with something better.
- It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them.
- A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody.