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PART 1: FORCES DRIVING TRANSFORMATION

• Chapter 1: Forces defining and shaping the current state of U.S. healthcare
• Chapter 2: Present and future challenges facing healthcare

PART 2: LAYING THE FOUNDATION FOR SUSTAINABLE IMPROVEMENT

• Chapter 3: A systematic approach to sustainable quality improvement
• Chapter 4: The analytics system: standard measurement work
• Chapter 5: The deployment system: standard organizational work
• Chapter 6: The content system: standard knowledge work

PART 3: LOOKING INTO THE FUTURE

• Chapter 7: Real world examples provide a glimpse into our future
• Chapter 8: Innovation in healthcare: creating tomorrow

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“This is a knowledge source for clinical and operational leaders, as well as front-line caregivers, who are involved in improving processes, reducing harm, designing and implementing new care delivery models, and undertaking the difficult task of leading meaningful change on behalf of the patients they serve.”
– John Haughom, MD, Senior Advisor, Health Catalyst