Health Catalyst University

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The Accelerated Practices Program

The AP Program prepares healthcare teams to accelerate outcomes improvement and lead change in their organizations. This immersive and experiential program incorporates real-world application and introduces course content just-in-time as you work on your own improvement project. You will learn how to scope problems appropriately, analyze data, prioritize improvement opportunities, and design effective interventions. You will also learn proven leadership principles, which will help you initiate, sustain, and spread improvements by increasing the capacity for change within your organization.

Why should I attend?

Anyone involved in healthcare knows we are facing a profound need for change. There is an unprecedented level of complexity overwhelming our systems and the people trying to practice within them. Far too many outcomes are inadequate. The level of harm patients experience when seeking our services is not acceptable. Costs are out of control and waste is widespread. It is time to accelerate outcomes improvement. The AP Program can prepare you to embrace this new era of opportunity.

Recognized industry experts will provide you with tools and information to:

  • Improve quality, cost, and patient satisfaction outcomes
  • Analyze data using statistical process control charts
  • Facilitate systemwide change by using proven leadership principles

What topics are covered?

AP Program topics include:

  • Quality improvement mindset, methods, and tools
  • Adaptive leadership strategies and implementation
  • Variation analysis and statistical process
  • Outcomes improvement return on investment
  • Outcomes measurement and tracking
  • Measures and designing data systems
  • Protocol design and development

Who should attend?

The AP Program is designed for cross-functional teams of three to five people who will work together on an outcomes improvement project. Suggested participants include:

  • Physicians
  • Clinicians
  • Senior leaders
  • Clinical operations leaders
  • Quality improvement specialists
  • Data analysts

Location and Logistics

Over the course of four months, participants will attend three 2 ½ – day sessions in Salt Lake City and complete project work in-between sessions.

ap-program

Are continuing education credits available?

This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of The UT Health Science Center San Antonio School of Medicine and Health Catalyst.

The UT Health Science Center San Antonio School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio School of Medicine designates this live activity for a maximum of 57.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Other healthcare professionals will receive a Certificate of Attendance. For information on applicability and acceptance, please consult your professional licensing board.
The UT Health Science Center San Antonio School of Medicine designates this PI CME activity for a maximum of 20.0 AMA PRA Category 1 Credits™.

How is the program structured?

ap-schedule
Click to download sample program schedule

Who are the faculty?

Faculty

Dr. Bryan Oshiro

Dr. Bryan Oshiro

Bryan Oshiro, MD joined Health Catalyst in January 2014 as the Medical Director. He received his medical degree and completed his residency in Obstetrics and Gynecology at Loma Linda University School of Medicine and completed his fellowship in Maternal-Fetal Medicine at the University of Texas in Houston before moving to Salt Lake City to join Intermountain Health Care and served as the Medical Director of the Women and Newborn Service line. He also was a member of the department of Obstetrics and Gynecology at the University of Utah. He then joined Loma Linda University where he became the division director of Maternal-Fetal Medicine and the vice-chairman for the department of Obstetrics and Gynecology. He co-chairs the American College of Obstetricians and Gynecologists Patient Safety Committee for District IX and received the Elaine Whitelaw Service Award from the March of Dimes for his work on a 5 state initiative to eliminate elective deliveries less than 39 weeks gestation.

Cherbon VanEtten

Cherbon VanEtten

Cherbon VanEtten joined Health Catalyst in 2013 as the Director of Education with responsibility for team member and client educational programs. Ms. VanEtten has 18 years of healthcare experience in information technology and healthcare analytics. Prior to joining Health Catalyst, she worked for MultiCare Health System as a Senior Project Manager Professional (PMP) where she led numerous enterprise wide strategic initiatives – including the implementation of a healthcare data warehouse and quality improvement programs. She developed tools and methodologies to calculate ROI and total cost of ownership for IT investments – including EHR and EDW systems. Ms. VanEtten was responsible for leading a multi-disciplinary clinical team in developing content for computerized physician order entry (CPOE), physician note templates and interdisciplinary plans of care. She earned her under graduate degree in Psychology from the University of Washington and graduate degree in Biomedical Informatics from Oregon Health and Science University.

Tom Burton

Tom Burton

Mr. Burton is a co-founder and Executive Vice President of Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare's nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford's Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.

Dr. John Haughom

Dr. John Haughom

John Haughom, MD is an experienced healthcare executive with proven expertise in technology-enabled innovation, developing results-oriented strategic plans, leading multifaceted organization-wide change, and directing complex operations. He has a strong record of turning vision into effective strategies and successfully implementing initiatives resulting in value including higher quality, safer care at the lowest possible cost. His broad knowledge of healthcare and emerging healthcare technologies is coupled with his recognized leadership abilities, strong communication skills, and demonstrated ability to contribute to organizational goals such as improved clinical outcomes, lower costs, improved access to care, and increased profitability. After practicing for 15 years as an internist and gastroenterologist, Dr. Haughom assumed a senior executive role with responsibilities for system-wide automation, budgeting, customer support, database administration, healthcare delivery, information technology, quality control, research, safety, and strategic planning. Dr. Haughom became President and CEO of a firm focused on health care transformation through consulting, strategic planning, mentoring inexperienced physician leaders, involvement in regional and national reform movements, membership on boards of leading edge organizations committed to improving the value of healthcare, and partnership with other like-minded organizations with similar aspirations and goals. As Senior Vice President of Clinical Quality and Patient Safety for the premiere health care system in the Northwest spanning three states (Oregon, Washington and Alaska), Dr. Haughom developed and implemented a system-wide quality improvement strategy, comprehensive patient safety plan, and comprehensive system-wide information technology strategy.

Bobbi Brown

Bobbi Brown

Bobbi Brown is the Vice President of Financial Engagement for Health Catalyst. Ms. Brown started her healthcare career at Intermountain Healthcare supporting clinical integration efforts before moving to Sutter Health and, later, Kaiser Permanente, where she served as Vice President of Financial Planning and Performance. Ms. Brown holds an MBA from the Thunderbird School of Global Management as well as a BA in Spanish and Education from Misericordia University. She regularly writes and teaches on finance-related healthcare topics.

Leslie Falk

Leslie Falk

Leslie Hough Falk joined Health Catalyst in September, 2012, as Vice President, Executive Engagement. She has worked as both an Executive Engagement Manager and in various marketing roles. Leslie is a Registered Nurse. Prior to joining Health Catalyst, Leslie worked for Hewlett-Packard in sales, support, and marketing roles. She also worked for Kaiser Permanente as their first Biomedical Engineer in the Northern Region and helped launch the first Pediatric ICU in the state of Nevada. Leslie holds a Masters in Business Administration, Masters in Community Counseling, and a Bachelor of Science Degree in Engineering. Leslie has also earned certifications as a Project Management Professional (PMP), Green Belt Lean, and Information Privacy Professional (CIPP, CIPP/IT).

Holly Rimmasch

Holly Rimmasch

Ms. Rimmasch brings over 28 years of experience in bedside care, as well as clinical and operational healthcare management to Health Catalyst. She has spent the last 17 years dedicated to improving clinical care including implementation of operational best practices. Prior to joining Health Catalyst, Ms. Rimmasch was an Assistant Vice President at Intermountain Healthcare responsible for Clinical Services (Pharmacy, Laboratory, Respiratory, Case Management, Rehabilitation Services, Food and Nutrition, Patient and Provider Publications, Clinical Operations for Imaging, Patient Flow, Pain Services, Continuum of Care) and was integral in promoting integration of Clinical Operations across hospitals, ambulatory settings and managed care plans. Prior to her role in Clinical Services, she served as the Clinical Operations Director and Vice-Chair of Intermountain’s Cardiovascular and Intensive Medicine Clinical Programs. She also was the co-founder of and Principal in HMS, Inc., a healthcare consulting firm focusing on assessing, developing strategies and implementing best practices for populations across the continuum of care (physician offices, managed care, hospitals, and long-term care). Ms. Rimmasch holds a Master of Science in Adult Physiology from the University of Utah and a Bachelor of Science in Nursing from Brigham Young University.

Sherry Martin

Sherry Martin

A health care executive and quality improvement expert, Sherry was most recently Vice President, Performance Improvement, at the University of Texas M.D. Anderson Cancer Center in Houston for ten years. An expert in patient safety, Sherry developed a quality improvement education program for clinicians at M.D. Anderson and was subsequently appointed as a University of Texas Vice Chancellor’s Health Fellow to expand this program to all health care components in the UT System. While at M.D. Anderson, she chaired the Texas Hospital Quality and Safety Committee, the Texas Forum for Patient Safety, the Texas Patient Safety Alliance Board, and the Nevada Cancer Institute Board Quality and Patient Safety Committee.

Sherry lectures nationally and internationally on tools and methods for health care education, quality improvement, organizational assessment, and team performance. She served on the Board of Examiners, Malcolm Baldrige National Quality Award, as a Senior and Alumni Examiner for seven years. A certified Birkman Method consultant, Sherry uses this methodology to optimize personal, team, and organizational performance. She has conducted team development and coaching programs with numerous executive leadership teams, including senior leaders at City of Hope, Biosense Webster, M.D. Anderson Cancer Center, University of Texas Medical Branch and Winship Cancer Center at Emory University.

Sherry received a Master’s Degree in Educational Design from the University of Houston and a certificate in health care administration from Baylor College of Medicine. She holds a Bachelor’s Degree in Medical Technology from the University of Utah.

Guest Experts

Dr. Val Ulstad

Dr. Val Ulstad

Val Ulstad, MD, MPA, MPH brings over 25 years of academic and private cardiology practice, physician leadership experience and award-winning teaching skills to her current role as an educator in independent practice and a process consultant, emphasizing leadership capacity building in health care. Refocusing a life of “heart work” toward the challenge of facilitating human development, she now works deeply and broadly within organizations and teams to catalyze transformative change. She is a Distinguished Alumna of the University of Minnesota’s Medical School and a recipient of the Minnesota Medical Foundation’s Lifetime Distinguished Teacher Award. In 1996 she was awarded Archibald Bush Foundation Leadership and Medical Fellowships. She used her awards to support obtaining additional training and graduated with honors from the University of Minnesota School of Public Health, and from the Kennedy School of Government at Harvard University, where she was a student of Dr. Ron Heifetz and was named a Lucius N. Littauer Fellow for distinction in academics. Val is a certified coach of the Hudson Institute of Santa Barbara, and a trained Facilitator for the Center for Courage and Renewal, which promotes the work of Parker Palmer and the Circles of Trust approach. With her life and work partner (Partners at Cascade Bluff LLC) of over 30 years, she has built an off-the-grid home in far northern Minnesota where they spend half their time.

Lloyd Provost

Lloyd Provost

With an education in statistics, Lloyd works as an advisor to organizations, helping them make improvements in their products and services and increase their capacity to continually learn and improve. His experience includes consulting in planning, management systems, measurement, planned experimentation, and other methods for improvement of quality and productivity.

Lloyd has advised clients worldwide in a variety of industries including computers, health care, chemical, manufacturing, engineering, construction, automotive, electronics, food, transportation, professional services, retail, education, and government.
Through API’s partnership with the Institute of Healthcare Improvement (IHI), Lloyd is a senior fellow and serves as an improvement advisor supporting IHI’s innovation and improvement programs. He serves as faculty for IHI’s Improvement Advisor Professional Development Program and supports IHI’s programs in developing countries.

Lloyd has a Bachelor of Science in Statistics from the University of Tennessee and a Master of Science in Statistics from the University of Florida. He is the author of several papers relating to quality and measurement and co-author of books on planned experimentation and the science of improvement Quality Improvement Through Planned Experimentation (2nd edition, McGraw-Hill, 1998) and The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass, 2009). He was the year 2003 recipient of the Deming Medal awarded by the American Society for Quality.

Lloyd lives southwest of Austin on the Blanco River near Wimberley, Texas, with his wife, Judy. They have a daughter working on an MBA from the University of Texas and a son leading a rock band in San Francisco.


Preview Some of the Lessons and Principles

Do you want a better idea of what we’ll cover? Below we’ve included a sample of articles and lessons to give you a better idea of what we’ll teach and what you’ll learn. Feel free to review and share with others.


5 Principles of Adaptive Leadership and Why It’s a Critical Skill for Healthcare Leaders

Adaptive leadership is a leadership language and conceptual framework developed by Ronald Heifetz, MD, as a way to help hardworking leaders bring about change at their organizations. By applying adaptive leadership principles, leaders can enhance their ability to work with others by seeing human behavior differently and making sense of the behaviors triggered by rapid, high-volume change. The following five principles form the framework for adaptive leadership: (1) There are two types of challenges: technical and adaptive. (2) People need a certain amount of tension to do their best work, but the amount of tension needs to be productive. (3) There is a difference between the role of authority and the exercise of leadership. (4) Work avoidance (resistance) means that people are outside the productive range of tension. (5) Reflect in action by spending time on the balcony and the dance floor.

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Healthcare Visualizations: Are You Getting the Entire Story?

The emergence of powerful and user-friendly healthcare data visualization programs has transformed analytical reporting. The amount of information conveyed by all types of graphs, symbols, sizes, and colors is staggering. The ability to “drill down” in real-time with increasing levels of granularity enables all manner of analyses. The downside of this data hunger is the creation of simplified, context-free visualizations which may inadvertently lead to misinterpretations, most often in the form of a false positive (believing a change has occurred that really hasn’t). This often leads to knee-jerk reactions to correct the “change” and unnecessary actions being taken that waste time, effort, and money. Avoiding the most common pitfalls will ensure your organization has the most complete picture to drive meaningful change.

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