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Health Catalyst University

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The Accelerated Practices Program

The Accelerated Practices (AP) Program prepares healthcare teams to accelerate outcomes improvement. Over the course of several months, a coach will guide you through this highly immersive, project-based learning experience. The AP Program is one of Health Catalyst University’s many offerings.

Why should I attend?

Anyone involved in healthcare knows we are facing a profound need for change. There is an unprecedented level of complexity overwhelming our systems and the people trying to practice within them. Far too many outcomes are inadequate. The level of harm patients experience when seeking our services is not acceptable. Costs are out of control and waste is widespread. It is time to accelerate outcomes improvement. The AP Program can prepare you to embrace this new era of opportunity.

Recognized industry experts will provide you with tools and information to:

  • Improve quality, cost, and patient satisfaction outcomes
  • Analyze data using statistical process control charts
  • Facilitate systemwide change by using proven leadership principles

What topics are covered?

AP Program topics include:

  • Quality improvement mindset, methods, and tools
  • Adaptive leadership strategies and implementation
  • Variation analysis and statistical process
  • Outcomes improvement return on investment
  • Outcomes measurement and tracking
  • Measures and designing data systems
  • Protocol design and development

Who should attend?

The AP Program is designed for cross-functional teams of three to five people who will work together on an outcomes improvement project. Suggested participants include:

  • Physicians
  • Clinicians
  • Senior leaders
  • Clinical operations leaders
  • Quality improvement specialists
  • Data analysts

Location & Logistics

Over the course of four months, participants will attend three 2 ½ – day sessions in Salt Lake City and complete project work in-between sessions.

Are continuing education credits available?

This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of The UT Health Science Center San Antonio School of Medicine and Health Catalyst.

The UT Health Science Center San Antonio School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The UT Health Science Center San Antonio School of Medicine designates this live activity for a maximum of 57.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Other healthcare professionals will receive a Certificate of Attendance. For information on applicability and acceptance, please consult your professional licensing board.
The UT Health Science Center San Antonio School of Medicine designates this PI CME activity for a maximum of 20.0 AMA PRA Category 1 Credits™.

How is the program structured?

ap-schedule
Click to download sample program schedule

Who are the faculty?

Faculty

Dale Sanders

Dale Sanders

Dale Sanders has been one of the most influential leaders in healthcare analytics and data warehousing since his earliest days in the industry, starting at Intermountain Healthcare from 1997-2005, where he was the chief architect for the enterprise data warehouse (EDW) and regional director of medical informatics at LDS Hospital. In 2001, he founded the Healthcare Data Warehousing Association. From 2005-2009, he was the CIO for Northwestern University’s physicians’ group and the chief architect of the Northwestern Medical EDW. From 2009-2012, he served as the CIO for the national health system of the Cayman Islands where he helped lead the implementation of new care delivery processes that are now associated with accountable care in the US. Prior to his healthcare experience, Dale had a diverse 14-year career that included duties as a CIO on Looking Glass airborne command posts in the US Air Force; IT support for the Reagan/Gorbachev summits; nuclear threat assessment for the National Security Agency and START Treaty; chief architect for the Intel Corp’s Integrated Logistics Data Warehouse; and co-founder of Information Technology International. As a systems engineer at TRW, Dale and his team developed the largest Oracle data warehouse in the world at that time (1995), using an innovative design principle now known as a late binding architecture. He holds a BS degree in chemistry and minor in biology from Ft. Lewis College, Durango Colorado, and is a graduate of the US Air Force Information Systems Engineering program.

Dr. Bryan Oshiro

Dr. Bryan Oshiro

Bryan Oshiro, MD joined Health Catalyst in January 2014 as the Medical Director. He received his medical degree and completed his residency in Obstetrics and Gynecology at Loma Linda University School of Medicine and completed his fellowship in Maternal-Fetal Medicine at the University of Texas in Houston before moving to Salt Lake City to join Intermountain Health Care and served as the Medical Director of the Women and Newborn Service line. He also was a member of the department of Obstetrics and Gynecology at the University of Utah. He then joined Loma Linda University where he became the division director of Maternal-Fetal Medicine and the vice-chairman for the department of Obstetrics and Gynecology. He co-chairs the American College of Obstetricians and Gynecologists Patient Safety Committee for District IX and received the Elaine Whitelaw Service Award from the March of Dimes for his work on a 5 state initiative to eliminate elective deliveries less than 39 weeks gestation.

Cherbon VanEtten

Cherbon VanEtten

Cherbon VanEtten joined Health Catalyst in 2013 as the Director of Education with responsibility for team member and client educational programs. Ms. VanEtten has 18 years of healthcare experience in information technology and healthcare analytics. Prior to joining Health Catalyst, she worked for MultiCare Health System as a Senior Project Manager Professional (PMP) where she led numerous enterprise wide strategic initiatives – including the implementation of a healthcare data warehouse and quality improvement programs. She developed tools and methodologies to calculate ROI and total cost of ownership for IT investments – including EHR and EDW systems. Ms. VanEtten was responsible for leading a multi-disciplinary clinical team in developing content for computerized physician order entry (CPOE), physician note templates and interdisciplinary plans of care. She earned her under graduate degree in Psychology from the University of Washington and graduate degree in Biomedical Informatics from Oregon Health and Science University.

Tom Burton

Tom Burton

Mr. Burton is a co-founder and Executive Vice President of Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare's nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford's Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.

Dr. John Haughom

Dr. John Haughom

John Haughom, MD is an experienced healthcare executive with proven expertise in technology-enabled innovation, developing results-oriented strategic plans, leading multifaceted organization-wide change, and directing complex operations. He has a strong record of turning vision into effective strategies and successfully implementing initiatives resulting in value including higher quality, safer care at the lowest possible cost. His broad knowledge of healthcare and emerging healthcare technologies is coupled with his recognized leadership abilities, strong communication skills, and demonstrated ability to contribute to organizational goals such as improved clinical outcomes, lower costs, improved access to care, and increased profitability. After practicing for 15 years as an internist and gastroenterologist, Dr. Haughom assumed a senior executive role with responsibilities for system-wide automation, budgeting, customer support, database administration, healthcare delivery, information technology, quality control, research, safety, and strategic planning. Dr. Haughom became President and CEO of a firm focused on health care transformation through consulting, strategic planning, mentoring inexperienced physician leaders, involvement in regional and national reform movements, membership on boards of leading edge organizations committed to improving the value of healthcare, and partnership with other like-minded organizations with similar aspirations and goals. As Senior Vice President of Clinical Quality and Patient Safety for the premiere health care system in the Northwest spanning three states (Oregon, Washington and Alaska), Dr. Haughom developed and implemented a system-wide quality improvement strategy, comprehensive patient safety plan, and comprehensive system-wide information technology strategy.

Bobbi Brown

Bobbi Brown

Bobbi Brown is the Vice President of Financial Engagement for Health Catalyst. Ms. Brown started her healthcare career at Intermountain Healthcare supporting clinical integration efforts before moving to Sutter Health and, later, Kaiser Permanente, where she served as Vice President of Financial Planning and Performance. Ms. Brown holds an MBA from the Thunderbird School of Global Management as well as a BA in Spanish and Education from Misericordia University. She regularly writes and teaches on finance-related healthcare topics.

Leslie Falk

Leslie Falk

Leslie Hough Falk joined Health Catalyst in September, 2012, as Vice President, Executive Engagement. She has worked as both an Executive Engagement Manager and in various marketing roles. Leslie is a Registered Nurse. Prior to joining Health Catalyst, Leslie worked for Hewlett-Packard in sales, support, and marketing roles. She also worked for Kaiser Permanente as their first Biomedical Engineer in the Northern Region and helped launch the first Pediatric ICU in the state of Nevada. Leslie holds a Masters in Business Administration, Masters in Community Counseling, and a Bachelor of Science Degree in Engineering. Leslie has also earned certifications as a Project Management Professional (PMP), Green Belt Lean, and Information Privacy Professional (CIPP, CIPP/IT).

Drew Cardon

Drew Cardon

Drew Cardon joined Health Catalyst in November 2011 as a data architect. Prior to this, he worked for nine years in the state tax and revenue industry as a project manager and implementation consultant with Accenture, and later with Fast Enterprises. He was involved in the installation of large information technology systems for the State Tax Commissions in Arizona, Utah, and Oklahoma. He holds a Bachelor’s degree in business from Brigham Young University and an MBA from the University of Notre Dame.

Sherry Martin

Sherry Martin

A health care executive and quality improvement expert, Sherry was most recently Vice President, Performance Improvement, at the University of Texas M.D. Anderson Cancer Center in Houston for ten years. An expert in patient safety, Sherry developed a quality improvement education program for clinicians at M.D. Anderson and was subsequently appointed as a University of Texas Vice Chancellor’s Health Fellow to expand this program to all health care components in the UT System. While at M.D. Anderson, she chaired the Texas Hospital Quality and Safety Committee, the Texas Forum for Patient Safety, the Texas Patient Safety Alliance Board, and the Nevada Cancer Institute Board Quality and Patient Safety Committee.

Sherry lectures nationally and internationally on tools and methods for health care education, quality improvement, organizational assessment, and team performance. She served on the Board of Examiners, Malcolm Baldrige National Quality Award, as a Senior and Alumni Examiner for seven years. A certified Birkman Method consultant, Sherry uses this methodology to optimize personal, team, and organizational performance. She has conducted team development and coaching programs with numerous executive leadership teams, including senior leaders at City of Hope, Biosense Webster, M.D. Anderson Cancer Center, University of Texas Medical Branch and Winship Cancer Center at Emory University.

Sherry received a Master’s Degree in Educational Design from the University of Houston and a certificate in health care administration from Baylor College of Medicine. She holds a Bachelor’s Degree in Medical Technology from the University of Utah.

Guest Experts

Dr. Val Ulstad

Dr. Val Ulstad

Val Ulstad, MD, MPA, MPH brings over 25 years of academic and private cardiology practice, physician leadership experience and award-winning teaching skills to her current role as an educator in independent practice and a process consultant, emphasizing leadership capacity building in health care. Refocusing a life of “heart work” toward the challenge of facilitating human development, she now works deeply and broadly within organizations and teams to catalyze transformative change. She is a Distinguished Alumna of the University of Minnesota’s Medical School and a recipient of the Minnesota Medical Foundation’s Lifetime Distinguished Teacher Award. In 1996 she was awarded Archibald Bush Foundation Leadership and Medical Fellowships. She used her awards to support obtaining additional training and graduated with honors from the University of Minnesota School of Public Health, and from the Kennedy School of Government at Harvard University, where she was a student of Dr. Ron Heifetz and was named a Lucius N. Littauer Fellow for distinction in academics. Val is a certified coach of the Hudson Institute of Santa Barbara, and a trained Facilitator for the Center for Courage and Renewal, which promotes the work of Parker Palmer and the Circles of Trust approach. With her life and work partner (Partners at Cascade Bluff LLC) of over 30 years, she has built an off-the-grid home in far northern Minnesota where they spend half their time.

Lloyd Provost

Lloyd Provost

With an education in statistics, Lloyd works as an advisor to organizations, helping them make improvements in their products and services and increase their capacity to continually learn and improve. His experience includes consulting in planning, management systems, measurement, planned experimentation, and other methods for improvement of quality and productivity.

Lloyd has advised clients worldwide in a variety of industries including computers, health care, chemical, manufacturing, engineering, construction, automotive, electronics, food, transportation, professional services, retail, education, and government.
Through API’s partnership with the Institute of Healthcare Improvement (IHI), Lloyd is a senior fellow and serves as an improvement advisor supporting IHI’s innovation and improvement programs. He serves as faculty for IHI’s Improvement Advisor Professional Development Program and supports IHI’s programs in developing countries.

Lloyd has a Bachelor of Science in Statistics from the University of Tennessee and a Master of Science in Statistics from the University of Florida. He is the author of several papers relating to quality and measurement and co-author of books on planned experimentation and the science of improvement Quality Improvement Through Planned Experimentation (2nd edition, McGraw-Hill, 1998) and The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass, 2009). He was the year 2003 recipient of the Deming Medal awarded by the American Society for Quality.

Lloyd lives southwest of Austin on the Blanco River near Wimberley, Texas, with his wife, Judy. They have a daughter working on an MBA from the University of Texas and a son leading a rock band in San Francisco.

Jay T. Bishoff

Jay T. Bishoff

Jay Bishoff is the Director of the Intermountain Urological Institute and Director of Robotics. He is a Johns Hopkins fellowship-trained surgeon who serves urology patients and their families by using best practice guidelines, his measured experience, and the least invasive means possible. The training he has received over the past eight years at Intermountain Healthcare has ignited within him a passion for quality improvement—and it’s given him a skill set to develop programs that improve patient outcomes, while significantly reducing the cost of healthcare.

Kencee K. Graves, MD

Kencee K. Graves, MD

Kencee K. Graves, MD is a graduate of the University of Utah School of Medicine.  Following medical school, she trained in internal medicine at the University of Utah and was chosen to serve as a Chief Medical Resident. She joined the University of Utah faculty as an academic hospitalist in 2014.

Dr. Graves’ clinical practice includes caring for patients with both acute and chronic illness who are admitted to the hospital with a variety of diagnoses. Her academic interests include sepsis, quality improvement, medical education, thrombosis, and palliative care. She is an Assistant Professor of Medicine, the Associate Program Director for Quality & Patient Safety for the Internal Medicine residency program and is a fellow in the American College of Physicians.


Preview Some of the Lessons and Principles

Do you want a better idea of what we’ll cover?

Below we’ve included a sample of articles and lessons to give you a better idea of what we’ll teach and what you’ll learn. Feel free to review and share with others.


How to Create Change Agents Who Will Sustain those Hard-earned Healthcare Improvements

Establishing a healthcare improvement initiative is just the first step toward transformation. The real work of improvement lies in sustaining it, which is why qualified change agent are essential to meaningful progress.

Change agents are trained to lead organizations in:

  • Case for change
  • Data management
  • Change management concepts
  • Cost Benefit Analysis
  • Integration

Health Catalyst’s Accelerated Practices Program gives change agents adaptive leadership training to guide systemwide change within their organizations. They are prepared to meet technical adaptive challenges while keeping teams engaged and productive, and, importantly, to use data analysis to improve quality, cost, and patient satisfaction outcomes.

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Introducing the Accelerated Practices (AP) Program: An Innovative Way to Help Health Systems Accelerate and Sustain Outcomes Improvement

We are excited to announce the launch of Health Catalyst University’s Accelerated Practices (AP) Program. This program is a highly immersive, project-based learning experience that healthcare industry experts have spent a lot of time developing. The goal of the program is for participants to leave with the tools and knowledge they need to achieve significant improvements in a short amount of time for their organizations. They will also learn how to communicate the need for change in this new value-based care environment by using data and proven leadership principles.

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Why Process Measures Are Often More Important Than Outcome Measures in Healthcare

The healthcare industry is currently obsessed with outcome measures — and for good reason. But tracking outcome measures alone is insufficient to reach the goals of better quality and reduced costs. Instead, health systems must get more granular with their data by tracking process measures. Process measures make it possible to identify the root cause of a health system’s failures. They’re the checklists of systematically guaranteeing that the right care will be delivered to every patient, every time. By using these checklists, organizations will be able to improve quality and cost by reducing the amount of variation in care delivery.

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Linking Clinical and Financial Data: The Key to Real Quality and Cost Outcomes

Since accountable care took the healthcare industry by a storm in 2010, health systems have had to move from their predictable revenue streams based on volume to a model that includes quality measures. While the switch will ultimately improve both quality and cost outcomes, health systems now need the capability of tracking and analyzing the data from both clinical and financial systems. A late-binding enterprise data warehouse provides the flexible architecture that makes it possible to liberate both kinds of data to link it together to provide a full picture of trends and opportunities.

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