The Accelerated Practices Program
The AP Program prepares healthcare teams to accelerate outcomes improvement and lead change in their organizations. This immersive and experiential program incorporates real-world application and introduces course content just in time as you work on your own improvement project. You will learn how to scope problems appropriately, analyze data, prioritize improvement opportunities, and design effective interventions. You will also learn proven leadership principles, which will help you initiate, sustain, and spread improvements by increasing the capacity for change within your organization.
Why should I attend?
Anyone involved in healthcare knows we are facing a profound need for change. There is an unprecedented level of complexity overwhelming our systems and the people trying to practice within them. Far too many outcomes are inadequate. The level of harm patients experience when seeking our services is not acceptable. Costs are out of control and waste is widespread. It is time to accelerate outcomes improvement. The AP Program can prepare you to embrace this new era of opportunity.
In addition, on average, clients who send teams through the program have a projected annual savings of $650,000.
Recognized industry experts will provide you with tools and information to:
- Improve quality, cost, and patient satisfaction outcomes
- Analyze data using statistical process control charts
- Facilitate systemwide change by using proven leadership principles
What topics are covered?
AP Program topics include:
- Quality improvement mindset, methods, and tools
- Adaptive leadership strategies and implementation
- Variation analysis and statistical process
- Outcomes improvement return on investment
- Outcomes measurement and tracking
- Measures and designing data systems
- Protocol design and development
Who should attend?
The AP Program is designed for cross-functional teams of three to five people who will work together on an outcomes improvement project. Suggested participants include:
- Senior leaders
- Clinical operations leaders
- Quality improvement specialists
- Data analysts
Location & Logistics
Over the course of five months, participants will attend three 2 ½ – day sessions in Salt Lake City and complete project work in-between sessions.
Are continuing education credits available?
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of The UT Health San Antonio Joe R. & Teresa Lozano Long School of Medicine and Health Catalyst. The UT Health San Antonio Joe R. & Teresa Lozano Long School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The Long School of Medicine designates this live activity up to a maximum of 49.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Other healthcare professionals will receive a Certificate of Attendance.
For information on applicability and acceptance, please consult your professional licensing board. The Long School of Medicine designates this PI CME activity for a maximum of 20.0 AMA PRA Category 1 Credits™.
Who are the faculty?
Tom BurtonView Bio
Leslie FalkView Bio
Drew CardonView Bio
Jace ManningView Bio
Jace Manning brings over a decade of performance improvement experience with respected healthcare organizations such as Intermountain Healthcare, University of Utah Health Care, and Allina Health. In addition to leading numerous initiatives, he focuses on training and coaching performance improvement leaders at all organizational levels. As both faculty and coach for the Performance Excellence Program (U of U), Allina Advanced Training Program, and Allina Health Equity Action & Learning (HEAL) Collaborative, he passionately translates the tools and techniques of improvement science and change management into the language of healthcare professionals.
Jill HoweView Bio
Jill Howe is Associate Director Professional Services, Operations and Performance Management at Health Catalyst. Jill has over 17 years of experience in data analysis, training, consulting, and supporting business intelligence systems and their various customers. She gained extensive experience serving over 100 corporations in North America as a report development specialist, system consultant, and trainer. Jill moved into healthcare IT and has not looked back. She brought her analytic and communication skills to PeaceHealth in Eugene, Oregon, supporting the rollout, education, and technical support of a robust EDW and multiple reporting systems. Currently at Health Catalyst Jill spearheads multiple internal improvement projects, mentors colleagues in process improvement, and leads product implementations. Jill’s ability to build bridges of understanding between highly technical concepts and specialized healthcare business needs is unique.
Lauren GrosselinView Bio
Lauren Grosselin, Senior Director of Client Engagement and Adoption Acceleration at Health Catalyst, brings over 12 years of experience in healthcare. Lauren is a graduate of The Ohio State University with a degree in Health Information Management and Systems and is Prosci change management certified. She is passionate about supporting people through change in the evolving healthcare industry.
Dr. Val UlstadView Bio
Dr. Val Ulstad
Val Ulstad, MD, MPA, MPH brings over 25 years of academic and private cardiology practice, physician leadership experience and award-winning teaching skills to her current role as an educator in independent practice and a process consultant, emphasizing leadership capacity building in health care. Refocusing a life of “heart work” toward the challenge of facilitating human development, she now works deeply and broadly within organizations and teams to catalyze transformative change. She is a Distinguished Alumna of the University of Minnesota’s Medical School and a recipient of the Minnesota Medical Foundation’s Lifetime Distinguished Teacher Award. In 1996 she was awarded Archibald Bush Foundation Leadership and Medical Fellowships. She used her awards to support obtaining additional training and graduated with honors from the University of Minnesota School of Public Health, and from the Kennedy School of Government at Harvard University, where she was a student of Dr. Ron Heifetz and was named a Lucius N. Littauer Fellow for distinction in academics. Val is a certified coach of the Hudson Institute of Santa Barbara, and a trained Facilitator for the Center for Courage and Renewal, which promotes the work of Parker Palmer and the Circles of Trust approach. With her life and work partner (Partners at Cascade Bluff LLC) of over 30 years, she has built an off-the-grid home in far northern Minnesota where they spend half their time.
Lloyd ProvostView Bio
With an education in statistics, Lloyd works as an advisor to organizations, helping them make improvements in their products and services and increase their capacity to continually learn and improve. His experience includes consulting in planning, management systems, measurement, planned experimentation, and other methods for improvement of quality and productivity.
Lloyd has advised clients worldwide in a variety of industries including computers, health care, chemical, manufacturing, engineering, construction, automotive, electronics, food, transportation, professional services, retail, education, and government.
Through API’s partnership with the Institute of Healthcare Improvement (IHI), Lloyd is a senior fellow and serves as an improvement advisor supporting IHI’s innovation and improvement programs. He serves as faculty for IHI’s Improvement Advisor Professional Development Program and supports IHI’s programs in developing countries.
Lloyd has a Bachelor of Science in Statistics from the University of Tennessee and a Master of Science in Statistics from the University of Florida. He is the author of several papers relating to quality and measurement and co-author of books on planned experimentation and the science of improvement Quality Improvement Through Planned Experimentation (2nd edition, McGraw-Hill, 1998) and The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass, 2009). He was the year 2003 recipient of the Deming Medal awarded by the American Society for Quality.
Lloyd lives southwest of Austin on the Blanco River near Wimberley, Texas, with his wife, Judy. They have a daughter working on an MBA from the University of Texas and a son leading a rock band in San Francisco.
Dr. Jay T. BishoffView Bio
Dr. Jay T. Bishoff
Jay Bishoff is the Director of the Intermountain Urological Institute and Director of Robotics. He is a Johns Hopkins fellowship-trained surgeon who serves urology patients and their families by using best practice guidelines, his measured experience, and the least invasive means possible. The training he has received over the past eight years at Intermountain Healthcare has ignited within him a passion for quality improvement—and it’s given him a skill set to develop programs that improve patient outcomes, while significantly reducing the cost of healthcare.
Dr. Todd AllenView Bio
Dr. Todd Allen
Dr. Allen currently serves as the Assistant Quality Officer in the Institute for Healthcare Leadership at Intermountain Healthcare working with Drs. Brent James, Raj Srivastava and Lucy Savitz PhD. where he is engaged in health policy, systems research, and teaching in Intermountain’s Advanced Training Program. He also serves as medical director of the Emergency Department Development Team which supervises the work of the 22 emergency departments across the breadth of Intermountain Healthcare’s hospitals. These roles provide a unique view into the theory and operations behind Intermountain’s clinical quality assurance and delivery model.
His current research and systems focus is on the early detection and treatment of patients with severe sepsis and septic shock across healthcare systems, and the relationship between quality improvement efforts and the cost of healthcare services. He has authored or co-authored over 24 peer-reviewed publications and numerous other abstracts.
Steve VanceView Bio
Steve Vance joined Health Catalyst as a Senior Vice President, Professional Services after nearly 25 years’ experience at Intermountain Healthcare where he most recently served as the Regional Chief Financial and Compliance Officer for Intermountain’s Southwest Region. Vance also served as the Director of Strategic Planning in the same region and has worked with advancing numerous financial and clinical process improvement efforts during his career at Intermountain Healthcare. He holds a Bachelor’s degree in Accounting from Brigham Young University and an MBA from Oregon State University.
Heather SchoonoverView Bio
Heather Schoonover is the Vice President of Customer Success at Health Catalyst and is responsible for ensuring customer outcomes, including the development of strategies for driving and communicating customer outcomes. Heather has more than 20 years’ experience in nursing and healthcare. Prior to joining Health Catalyst, Heather was the director of professional practice at PeaceHealth and was responsible for improving patient safety and outcomes, organizational outcomes, leader and staff competency, and the nurse practice environment. Heather has held adjunct nursing faculty positions and pro tem appointments on the Washington State Nursing Care Quality Assurance Commission, the State regulatory board of nursing. Heather obtained a Master of Nursing from Washington State University and is board certified by the American Nurses Credentialing Center as a clinical nurse specialist in public and community health. Heather is a Clinical Nurse Specialist Institute Fellow, and has been honored to be the recipient of leadership awards from both Sigma Theta Tau, the International Honor Society for Nursing, and the Northwest Organization of Nurse Executives.
Dr. Brent JamesView Bio
Dr. Brent James
Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles. He is a member of the National Academy of Medicine, and participated in many of that organization’s seminal works on quality and patient safety. Dr. James is a Fellow of the American College of Physician Executives. He holds faculty appointments at several universities: Clinical Professor, Stanford University School of Medicine (Medicine); Visiting Lecturer, Harvard School of Public Health (Health Policy and Management); Adjunct Professor, University of Utah David Eccles School of Business; and Adjunct Professor, University of Utah School of Medicine (Family Medicine; Biomedical Informatics). He served for over 30 years as the Chief Quality Officer, and Executive Director of the Institute for Healthcare Delivery Research, at Intermountain Healthcare based in Salt Lake City, Utah. Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and helped launch and support over 50 “sister” training programs in more than 10 countries). He continues to work vigorously in clinical quality improvement training programs. He has been honored with many awards for quality in health care delivery. Some of the more recent include: 29th Annual David Packard Award – Uniformed Services University of the Health Sciences, U.S. Department of Defense, 2014; Deming Cup – Columbia University School of Business, 2011; C. Jackson Grayson Medal, Distinguished Quality Pioneer – American Quality and Productivity Center, 2010; Joint Commission Earnest A. Codman Award, 2006; AHA HRET TRUST Award, 2005; National Committee for Quality Assurance (NCQA) Quality Award, 2005; and the American College of Medical Quality Founders’ Award, 1999. For 8 of first 9 years it existed, he was named among Modern Physician’s “50 Most Influential Physician Executives in Healthcare.” He was named among the “100 Most Powerful People in Healthcare” (Modern Healthcare) for over 5 years, and Modern Healthcare’s “25 Top Clinical Informaticists”. Before arriving at Intermountain, he was Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG) and Cancer & Leukemia, Group B (CALG), and staffed the American College of Surgeons’ Commission on Cancer. He holds Bachelor of Science degrees in Computer Science (Electrical Engineering) and Medical Biology, and a Master of Statistics degree and MD (with residency training in general surgery and oncology) from the University of Utah. He serves on several nonprofit boards of trustees dedicated to clinical improvement and patient safety.
Matt UnwinView Bio
Matt Unwin joined Health Catalyst in May 2012 as a Senior Data Architect and the current SVP of ANa. Prior to coming to Health Catalyst, he worked for the Church of Latter Day Saints as a Database Administrator. Matt has an MBA from Brigham Young University and a baccalaureate in French from the University of Utah.
Preview Some of the Lessons and Principles
Do you want a better idea of what we’ll cover?
Below we’ve included a sample of articles and lessons to give you a better idea of what we’ll teach and what you’ll learn. Feel free to review and share with others.
Establishing a healthcare improvement initiative is just the first step toward transformation. The real work of improvement lies in sustaining it, which is why qualified change agent are essential to meaningful progress.
Change agents are trained to lead organizations in:
- Case for change
- Data management
- Change management concepts
- Cost Benefit Analysis
Health Catalyst’s Accelerated Practices Program gives change agents adaptive leadership training to guide systemwide change within their organizations. They are prepared to meet technical adaptive challenges while keeping teams engaged and productive, and, importantly, to use data analysis to improve quality, cost, and patient satisfaction outcomes.
Introducing the Accelerated Practices (AP) Program: An Innovative Way to Help Health Systems Accelerate and Sustain Outcomes Improvement
We are excited to announce the launch of Health Catalyst University’s Accelerated Practices (AP) Program. This program is a highly immersive, project-based learning experience that healthcare industry experts have spent a lot of time developing. The goal of the program is for participants to leave with the tools and knowledge they need to achieve significant improvements in a short amount of time for their organizations. They will also learn how to communicate the need for change in this new value-based care environment by using data and proven leadership principles.
The healthcare industry is currently obsessed with outcome measures — and for good reason. But tracking outcome measures alone is insufficient to reach the goals of better quality and reduced costs. Instead, health systems must get more granular with their data by tracking process measures. Process measures make it possible to identify the root cause of a health system’s failures. They’re the checklists of systematically guaranteeing that the right care will be delivered to every patient, every time. By using these checklists, organizations will be able to improve quality and cost by reducing the amount of variation in care delivery.
Since accountable care took the healthcare industry by a storm in 2010, health systems have had to move from their predictable revenue streams based on volume to a model that includes quality measures. While the switch will ultimately improve both quality and cost outcomes, health systems now need the capability of tracking and analyzing the data from both clinical and financial systems. A late-binding enterprise data warehouse provides the flexible architecture that makes it possible to liberate both kinds of data to link it together to provide a full picture of trends and opportunities.