Operations and Performance Management

Insights

Steve Vance

How Healthcare Cost-Per-Case Improvements Deliver Big Bottom-Line Savings

As health systems face more pressure than ever to deliver cost savings, they’re turning their attention to cost-per-case improvement projects. These strategies can produce quick wins for improvement teams looking to gain momentum and buy-in. This article addresses the following topics:

How to identify areas of opportunity.
The importance of costing accuracy.
Four strategies for implementing cost-per-case improvement projects.
Example projects for new teams.
How to sustain results.

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Dan LeSueur

How to Run Your Healthcare Analytics Operation Like a Business

A robust data analytics operation is necessary for healthcare systems’ survival. Just like any business, the analytics enterprise needs to be well managed using the principles of successful business operations.
This article walks through how to run an analytics operation like a business using the following five-question framework:

Who does the analytics team serve and what are those customers trying to do?
What services does the analytics team provide to help customers accomplish their goals?
How does the analytics team know they’re doing a great job and how do they communicate that effectively to the leadership team?
What is the most efficient way to provide analytics services?
What is the most effective way to organize?

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Health Catalyst Editors

The Four Keys to Increasing Hospital Capacity Without Construction

Many health systems have a hospital capacity problem as demand for patient beds rises. When the supply of usable patient beds can’t meet demand, the negative impact on patients and staff can be significant.
Hospitals can solve capacity problems with four key concepts:

Using data, start with the problem and the ideal solution.
Be sure the analytics team works with teams throughout the organization—including leadership.
Have leaders spend time with the operations team to understand workflow.
Focus on the impact, not the tool.

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Health Catalyst Editors

How to Evaluate Emerging Healthcare Technology With Innovative Analytics

As healthcare systems are pressured to cut costs and still provide high-quality care, they will need to look across the care continuum for answers, reduce variation in care, and look to emerging technologies. This article walks through how to evaluate the safety and effectiveness and of emerging healthcare technology and prioritize high-impact improvement projects using a robust data analytics platform. Topics covered include:

The importance of identifying variation in innovation.
Ways to improve outcomes and decrease costs.
The value of an analytics platform.
The reliable information that produce sparks for innovation.
Identifying and evaluating emerging healthcare technology.
Knowing what data to use.
The difference between efficacy and effectiveness in evaluation of emerging healthcare technology.

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Dorian DiNardo

Effective Healthcare Decision Support for Executives: Three Problems that Leading Wisely Solves

In the high-pressured world of value-based care, healthcare leadership is more important than ever. Leaders need to make data-driven decisions and respond to the increasing demands of patients while cutting costs.
The right tools–ones that support today’s outcome-focused healthcare environment–can help leaders break through the noise to make effective decisions. This article shares three common problems faced by healthcare leadership and how Leading Wisely, an executive decision support tool helps them make informed decisions and guide their organizations forward. Three effective strategies for healthcare leadership include:

How to prevent communication breakdown.
How to break through measure madness.
How to alleviate information overload and siloed reporting.

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David Grauer, MBA, MHSA

Addressing Healthcare Waste Through Centralization

Healthcare generates an estimated $1 trillion in waste each year, including supply costs, unnecessary tests, and surgeries that aren’t clinically indicated by best practices. One effective way health systems can reduce waste is by centralizing duplicated services into one high-performing center for that service. For example, instead of having a few cardiac catheterization (cath) labs, a health system can consolidate its cath services into one facility, cutting equipment, staffing, and space requirements.
Despite its clinical and financial benefits, centralization can be challenging for health system leaders, who may face operational and political challenges when cutting services from certain locations. To navigate these challenges, leadership must use a data- and analytics-driven centralization strategy and a data and analytics system that can measure performance at the surgeon, facility, and program levels.

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Aaron Neiderhiser
Dorian DiNardo

Introducing Touchstone: The Next-Generation Healthcare Benchmarking and Opportunity Prioritization Tool

To do healthcare benchmarking effectively and efficiently, healthcare organizations need to know where they’re underperforming, where they’re performing well, and how to focus and prioritize their improvement efforts. They also need a new approach to benchmarking that isn’t limited to the inpatient setting.
The Health Catalyst® Touchstone™ product is the next-generation healthcare benchmarking and prioritization tool that delivers what antiquated benchmarking technologies cannot:

Risk-adjusted benchmarking across the full continuum of care.
Artificial intelligence-powered recommendations.
Ranked lists of improvement opportunities.
Detailed analytics and an intuitive user interface that enable the easy exploration of factors driving performance issues.
Democratized benchmarking that’s available to as many people as the organization wants.

Touchstone was designed with many users and use cases in mind, from population health analysts looking to improve ACO performance to C-suite leaders who need a data-driven approach to prioritizing improvement opportunities.

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