Tom Burton

Co-founder, Chief Learning Officer

Mr. Burton is a co-founder and President of Professional Services at Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare's nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford's Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.

See content from Tom Burton

Why Process Measures Are Often More Important Than Outcome Measures in Healthcare

The healthcare industry is currently obsessed with outcome measures — and for good reason. But tracking outcome measures alone is insufficient to reach the goals of better quality and reduced costs.
Instead, health systems must get more granular with their data by tracking process measures. Process measures make it possible to identify the root cause of a health system’s failures.
They’re the checklists of systematically guaranteeing that the right care will be delivered to every patient, every time. By using these checklists, organizations will be able to improve quality and cost by reducing the amount of variation in care delivery.

This site uses cookies

We take pride in providing you with relevant, useful content. May we use cookies to track what you read? We take your privacy very seriously. Please see our privacy policy for details and any questions.