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Author Bio

Robin Smith

Robin Smith joined Health Catalyst in December 2013. Prior to coming to Catalyst, she worked as the Lead Data Architect at Seattle Children’s hospital (Sept 2012-Dec 2013) and worked at PeaceHealth for over 13 years in various roles on the data warehouse team such as EDW Developer, OLAP Admin and Information Delivery Manager. Robin has a degree in Chemistry from the University of Arizona, an MBA from the University of Phoenix, and completed much of the coursework for an MS in Computer Science at Western Washington University.

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Bobbi Weber
Maryann Vienneau
Robin Smith

Why Care Management Thrives with a Program Manager

As an improvement process, care management work is ongoing. This makes a program manager an essential role in the care management leadership team—along with a governance team and physician and nurse leader. From the initiation of care management to its maintenance, the program manager ensures that strategic initiatives are operationalized and sustained. Their responsibilities include:

Overseeing ongoing program evaluation and improvement.
Contributing to budget planning, justification, and approval.
Overseeing change management and program maintenance.
Overseeing ongoing expansions to the care program.