In a job that changes every minute, care managers don’t have much time to think as they tackle unpredictable situations. Care managers stay on track amid the distractions by following six key elements of successful care management:
Act as an advocate for the patient.
Practice cultural competence.
Garner support from leaders.
Develop effective communication skills.
Prioritize patients based on up-to-date data.
Don’t ever forget that the patient is a human being first.
As care managers practice these six crucial components for successful care management, the patient’s health and well-being will always be the top priority for everyone involved, which translates to better outcomes and lower costs.