Learn more about Kathleen Clary, BSN, MSN, DNP

Author Bio

Kathleen Clary, BSN, MSN, DNP

Kathleen Clary joined Health Catalyst in May 2017 as VP of Care Management & Patient Engagement. Prior to coming to Catalyst, Kathleen worked for MultiCare Health System as the Administrator of Patient Navigation & Care Coordination. Kathleen has a degree in Bachelors of Nursing from Mount Marty College, a Masters of Nursing from University of Washington, Tacoma, a Doctorate of Nursing Practice in Systems Leadership from Rush University, Chicago and currently enrolled (graduate 2018) at the Army War College to earn a Master’s in Strategic Studies.

Read articles by Kathleen Clary, BSN, MSN, DNP


Kathleen Clary, BSN, MSN, DNP

Measuring the Value of Care Management: Five Tools to Show Impact

To earn legitimacy and resources within a healthcare organization, care management programs need objective, data-driven ways to demonstrate their success. The value of care management isn’t always obvious; while these programs may, in fact, be responsible for improvements in critical metrics, such as reducing readmissions, C-suite leaders need visibility into care management’s impact and processes to understand precisely how they’re improving care and lowering costs at their organizations.
Five analytics-driven technologies give healthcare leaders a comprehensive understanding of care management performance:

The Patient Stratification Application
The Patient Intake Tool
The Care Coordination Application
The Care Companion Application
The Care Team Insights Tool

Kathleen Clary, BSN, MSN, DNP

Custom Care Management Algorithms that Actually Reveal Risk

Care management is a tool for population health that focuses scarce healthcare resources on the sickest patients. Care management leaders need to know who those sickest patients are (or may be). The static risk models typically used for stratifying patients into risk categories only paint a partial picture of health and are ineffective for modern care management programs. Custom algorithms are now capable of predicting risk based on multiple risk models and multiple data sources. They help care management teams confidently stratify patient populations to paint a complete picture of care needs and efficiently deliver care to those who need it most.
This article explains how custom algorithms work on static risk models to normalize risk scores and improve patient stratification, care management, and, ultimately, population health management.

Kathleen Clary, BSN, MSN, DNP

On the Population Health and Cost Transformation Stage, Care Management Is the Star

Joe’s story isn’t a unique one in the U.S. Having been admitted to the hospital five times in one month, Joe isn’t taking his medications and doesn’t exercise. In short, he struggles to follow his care plan.
The Care Management Show, an entertaining, interactive theatrical performance, demonstrates why health systems need to adopt innovative, data-driven approaches to care management that prevent patients from falling through the cracks by integrating all aspects of patient care:

Data integration.
Patient stratification and intake.
Care coordination.
Patient engagement.
Performance measurement.

Throughout the show, the audience witnesses how care management done right transforms not only Joe’s life, but also Millrock Hospital’s profitability. We see how health systems can leverage technology to engage their “Joes” to increase care plan adherence and, ultimately, improve patient outcomes.

Amy Flaster, MD, MBA
Kathleen Clary, BSN, MSN, DNP

Is Your Care Management Program Working: A Guide to ROI Challenges and Solutions

Care management programs play a large part in many health systems’ population health strategies. However, these programs can consume a lot of resources. It is important to know if a care program is effective, and eventually, to show a positive ROI. Many roadblocks stand in the way:

Complexity of Environment
Prolonged Time to ROI
Lack of Access to Disparate Data
Difficulty Engaging the Patient

A thoughtful approach and a robust analytics platform can help organizations overcome these challenges. Care management ROI should be a long-term strategy, but cost savings and quick wins are possible using the Health Catalyst® Cost Management Suite.