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Jonathan Baran

3 Reasons You’re Still Receiving Faxed Refill Requests & How You Can Reduce Them

Healthcare providers often tell us they receive a lot of refill requests via fax even though they’re using an e-Prescribing solution such as Surescripts. This is not only frustrating to the provider, but can impact staff efficiency and response times for patients.
There are a number of reasons clinics may still be receiving faxed refill requests. This article explains the three most common causes and what you can do to reduce the number of faxes received from pharmacies.