From Installed to Stalled: Why Sustaining Outcomes Improvement Requires More than Technology
The big first step toward building an outcomes improvement program is installing the analytics platform. But it’s certainly not the only step. Sustaining healthcare outcomes improvement is a triathlon, and the three legs are:
Installing an analytics platform
Implementing best practices
The program requires buy-in, enthusiasm, even evangelizing of analytics and its tools throughout the organization. It also requires that learnings from analysis translate into best practices, otherwise the program fails to produce results and will eventually fade away. Equally important is that top-level leadership across the organization, not just IT, supports and promotes the program ongoing. We explore each of the elements and how they come together to create successful and sustainable outcomes improvement that defines leading healthcare organizations.