Learn more about Bobbi Weber

Author Bio

Bobbi Weber

Bobbi Weber joined Health Catalyst in May 2014 as an Engagement Executive. Prior to coming to Health Catalyst, she worked for McKesson in a variety of roles including product manager, project manager, and overseeing services sales, clinical consulting, and methodology development. She has also held roles in managed care and worked 7 years as a Registered Nurse. Bobbi has a master’s degree in business from Edgewood College in Madison, WI.

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Insights

Bobbi Weber
Maryann Vienneau
Robin Smith

Why Care Management Thrives with a Program Manager

As an improvement process, care management work is ongoing. This makes a program manager an essential role in the care management leadership team—along with a governance team and physician and nurse leader. From the initiation of care management to its maintenance, the program manager ensures that strategic initiatives are operationalized and sustained. Their responsibilities include:

Overseeing ongoing program evaluation and improvement.
Contributing to budget planning, justification, and approval.
Overseeing change management and program maintenance.
Overseeing ongoing expansions to the care program.

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Bobbi Weber

The Six Care Management Challenges Healthcare Must Overcome

Most health systems struggle to succeed in care management. Whether it’s the frustrating, manual, fragmented processes or the ubiquitous lack of standardization in care management, health systems aren’t alone when it comes to the six care management challenges they struggle to overcome:

Fragmentation
Limited data access.
Poor data quality.
Limited involvement in IT and data governance.
Lack of standardization.
Limited visibility and transparency for program evaluation.

The consequences of these challenges are widespread, ranging from wasting valuable staff time to delaying patient entry into the right care management program. Although far from easy, overcoming these challenges is a must for the industry to achieve the Triple Aim. Fortunately, the future of care management—automated, streamlined, and patient centric—is bright.

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